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House Passes Customer Service Bill PDF Print
The House of Representatives passed H.R. 404, the Federal Customer Service Enhancement Act, by a vote of 383-0.  The bill requires federal agencies to measure customer satisfaction and set standards for customer service.

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Committee On Oversight and Government Reform

U.S. House of Representatives | 2157 Rayburn House Office Building | Washington, D.C. 20515 | (202) 225-5051