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Tag Archives: SI
Responding to Infectious Diseases
Although this is the first time Ebola has been diagnosed in the United States, it’s not the first infectious disease we’ve faced. From flu and SARS, to Lyme disease and West Nile Virus, we have had opportunities to learn from … Continue reading
Posted in About GAO, Health Care
Tagged biosurveillance, CDC, Centers for Disease Control and Prevention, Department of Health and Human Services, ebola, flexible manufacturing, flu, H1N1, HC, health, health care, HHS, HSJ, outbreak, pandemic, SARS, SI, Strategic National Stockpile, vaccinations, vaccine, virus
Podcast on Federal Agencies’ Customer Service Efforts
Federal agencies provide many types of services to the public, such as border and airport security and visitor education in national parks and forests. But how do they know that these services are meeting people’s needs? Hear our podcast with … Continue reading
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October 27, 2014
Tagged CBP, customer service, Customs and Border Protection, disability compensation, federal, federal agencies, Federal Student Aid, forest service, FSA, goals, GPRAMA, National Park Service, NPS, Office of Management and Budget, OMB, Performance Improvement Council, performance management, performance measures, podcast, service, SI, USFS, Veterans Benefits Administration, Veterans' Group Life Insurance, VGLI
Identity Theft Tax Refund Fraud
Back in January, for Tax Identity Theft Awareness Week, we identified the two major types of tax-related identity fraud: refund fraud, and employment fraud. Earlier this week, we released a new report on identity theft tax refund fraud. In the … Continue reading
Partnering Strategies for Arts and Cultural Organizations
To mark Art Appreciation Month, we’re highlighting a report that reviewed congressionally-chartered organizations, and identified some strategies that arts and cultural organizations have used to leverage non-federal resources. In June 2013, we reported on how a few of these organizations—including … Continue reading
Planning for the 2020 Census
Although the 2020 Census is about 6 years away, preparations are well under way. The Census Bureau has designated today as Census Day 2014, as the Bureau is conducting its first significant test of the methods and technologies it’s considering … Continue reading
Using DATA to Shine the Light on Federal Spending
Understanding how the federal government spends taxpayer dollars is a daunting task. In fiscal year 2013 alone, the federal government spent $3.5 trillion. In May, Congress unanimously passed and the President signed the Digital Accountability and Transparency Act (DATA), which … Continue reading
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June 11, 2014
Tagged accountability, big data, community of practice, Comptroller General, data, DATA Act, data analytics, data sharing, digital accountability and transparency act, FAIS, government, inspector general, IT, Recovery, Recovery Accountability and Transparency Board, SI, transparency, USASpending, USASpending.gov
Celebrating Public Service Recognition Week
Whether federal workers are responding to natural disasters, preventing widespread epidemics, maintaining our national parks, or exploring the vast unknowns of deep space, the American people expect that they will get the job done right. Public Service Recognition Week has … Continue reading
As Tax Day Arrives, How is IRS Managing the Filing Season?
Today is the deadline for filing federal individual income tax returns. By this point in time, if you needed to ask IRS questions about tax laws or your account, you’ve probably already been through the process at least once. If … Continue reading
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April 15, 2014
Tagged call center, customer service, e-file, IRS, online returns, phone, processing, refund, response time, SI, tax filing, tax return, taxes, website
How Data, Leadership, and Collaboration Can Improve Government Results
Effective performance management helps the federal government to improve outcomes in areas that affect nearly every aspect of Americans’ lives, from education, healthcare, and housing to national and homeland security. To that end, the Office of Management and Budget released … Continue reading
An Introduction to GAO’s Key Issues
Each year, we issue hundreds of reports on topics spanning the full breadth and scope of the federal government’s responsibilities. In fiscal year 2013, we issued 709 reports, made 1,430 new recommendations, and testified at 114 congressional hearings. We developed … Continue reading
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February 21, 2014
Tagged audits, BRAC, cybersecurity, financial reform, financial stability, food safety, government accountability office, issues, key issues, managing for results in government, medical products, military bases, multimedia, oversight, reports, SI, subject, summar, topics, usgao, website
