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Tag Archives: podcast
Services for Veterans
As we express gratitude to the men and women who have served in our nation’s military this Veterans Day, we also reflect on how our nation helps prepare service members and veterans for a transition from military to civilian life. … Continue reading
Podcast on Timely Access to Outpatient Specialty Health Care for Veterans
Delays in VA medical center care have reportedly harmed some veterans. In 2012, VA found that its consult data were not adequate to determine the extent to which veterans received timely outpatient specialty care. Hear our podcast with Debra Draper, … Continue reading
Podcast on Federal Agencies’ Customer Service Efforts
Federal agencies provide many types of services to the public, such as border and airport security and visitor education in national parks and forests. But how do they know that these services are meeting people’s needs? Hear our podcast with … Continue reading
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October 27, 2014
Tagged CBP, customer service, Customs and Border Protection, disability compensation, federal, federal agencies, Federal Student Aid, forest service, FSA, goals, GPRAMA, National Park Service, NPS, Office of Management and Budget, OMB, Performance Improvement Council, performance management, performance measures, podcast, service, SI, USFS, Veterans Benefits Administration, Veterans' Group Life Insurance, VGLI
Podcast on Disaster Loans to Small Businesses Following Hurricane Sandy
On October 29th, 2012, Hurricane Sandy made landfall, causing an estimated $65 billion in property damage. In the wake of the storm, the Small Business Administration (SBA) provided physical and economic injury disaster loans to help businesses and individual homeowners … Continue reading
Podcast on Food Safety and Reducing Pathogens in Poultry
The U.S. food supply is one of the safest in the world, yet the CDC estimates that pathogens like salmonella in contaminated food, especially poultry, cause more than 2 million human illnesses per year. Hear our podcast with Alfredo Gomez, … Continue reading
Controlling Costs for the F-35 Joint Strike Fighter
From acquisition to operations and maintenance, Department of Defense weapons programs are consistently of interest to the federal government and the public. Since 2000, we have been assessing DOD’s most costly weapons program, the F-35 Joint Strike Fighter. The defense acquisition … Continue reading
Podcast on F-35 Joint Strike Fighter Sustainment Planning Efforts
The F-35 Joint Strike Fighter is intended to replace a variety of existing aircraft in the Air Force, Navy, and Marine Corps within the next four years. Sustaining the F-35 program over its lifecycle carries an estimated cost of approximately … Continue reading
Podcast on Education of Homeless Students
In the 2011 to 2012 school year, there were more than 1 million homeless students in the United States. The Department of Education established a grant program to help homeless students gain access to public education. Hear our podcast with Kay … Continue reading
Podcast on Expectations of Government Support for Large Bank Holding Companies
The perception among investors and credit agencies that a bank is “too big to fail” may affect how that bank’s holding company competes in financial markets. Hear our podcast with Lawrance Evans, Jr., a director in GAO’s Financial Markets and … Continue reading
Podcast on Medical Credit Cards
Financial institutions offer medical credit cards through participating providers to pay for services not covered by health insurance. These services may include dental and cosmetic procedures, or veterinary care. Hear our latest podcast with Cindy Brown Barnes, a director in … Continue reading