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Tag Archives: CBP
Podcast on Federal Agencies’ Customer Service Efforts
Federal agencies provide many types of services to the public, such as border and airport security and visitor education in national parks and forests. But how do they know that these services are meeting people’s needs? Hear our podcast with … Continue reading
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October 27, 2014
Tagged CBP, customer service, Customs and Border Protection, disability compensation, federal, federal agencies, Federal Student Aid, forest service, FSA, goals, GPRAMA, National Park Service, NPS, Office of Management and Budget, OMB, Performance Improvement Council, performance management, performance measures, podcast, service, SI, USFS, Veterans Benefits Administration, Veterans' Group Life Insurance, VGLI
GAO’s Homeland Security and Justice Team
GAO’s workforce is organized largely by subject area, with most employees working in 1 of 14 mission teams, many of which we have highlighted on the WatchBlog. Today we’ll be putting the spotlight on the Homeland Security & Justice (HSJ) … Continue reading
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October 3, 2014
Tagged ATF, border, border security, Bureau of Alcohol Tobacco Firearms and Explosives, Bureau of Prisons, campaigns, CBP, critical infrastructure, Customs and Border Patrol, Department of Homeland Security, Department of Justice, DHS, DOJ, elections, emergency preparedness, emergency response, FEMA, homeland security, HSJ, immigration, judiciary, Justice, law enforcement, mission team, Secure Flight, Transportation Security Administration, TSA