Website Login Problems?

• The SBA General Login System is used to access the 8(a), HUBZone, or WOSB Repository. To reset your GLS password, please visit https://eweb.sba.gov/gls/dsp_login.cfm?SB=Y and select “Forgot User ID” or “Forgot Password” (on the left side of the page). If you continue to have problems, please contact GLS@sba.gov.
  
  
• The System for Awards Management (SAM) is a General Service Administration (GSA) system. If you are having problems accessing their website you will need to contact their helpdesk directly at: http://www.fsd.gov. The Federal Service Desk handles all SAM questions and concerns.
  
  
• If you are trying to access ETRAN, SBA One, or any other Capital Access Financial System, please use the “Forgot Password” or “Forgot Username” links on this page: https://caweb.sba.gov/cls/dsp_login.cfm.
  
  
• The main SBA website is used to create or edit a Business Plan, or to use Lender Match to connect with SBA Approved Lenders. If this is what you’re trying to accomplish, please contact us via e-mail for assistance.

By Mail:

US Small Business Administration
409 3rd St, SW
Washington DC 20416

By Phone:

• SBA Answer Desk: 800-827-5722
• You can reach the ASL Consumer Support Line’s Contact Representative via videophone at: 855-440-4960.
• Disaster Loans: 800-659-2955 (TTY: 1-800-877-8339)

By Email:

• For general SBA questions, contact the SBA Answer Desk
• For questions about Disaster Loans contact disastercustomerservice@sba.gov
• For questions about the HUBZone Program contact hubzone@sba.gov

Locally:

• SBA District Offices

Nationally:

• SBA Headquarters Offices