IMPORTANT: This page applies to 2017 Small Business Health Options Program (SHOP) coverage that started between February 1 and December 1, 2017.
For 2018 insurance that started or will start on or after January 1, 2018, small businesses will enroll or renew in SHOP differently than before. Learn more.
End highlighted textIf you offer 2017 SHOP coverage to your employees and that coverage began anytime between February 1 and December 1, 2017:
Online: This is the fastest and easiest way to pay. Just log in to your HealthCare.gov account and click "View invoice/make a payment." The payment will be applied to your account within 3–5 business days.
By phone: A customer representative at the SHOP Call Center can take your payment over the phone. Contact the SHOP Call Center.
By mail: Make checks payable to the SHOP Marketplace and allow 5–7 days for delivery. Also, include your Employer Tax ID number (EIN/TIN).
Mail to:
SHOP Marketplace
P.O. Box 2130
South Portland, ME 04116
By automatic payment: Set up automatic payments by logging in to your HealthCare.gov account and clicking “View invoice/make a payment.” Under "Payment information," select "Recurring payment."
Note: Be sure to change your automatic payment if you:
Around the 10th of the current month, log in to your account. Check your messages for next month’s invoice. (We can also mail you a copy, if you prefer.)
Once your 2017 plan ends, you won't use HealthCare.gov to renew your coverage. Instead, you’ll work with your insurance company or SHOP-registered agent or broker. Check with them a few months before your coverage is set to expire. Note any important deadlines for renewing, so you don’t experience a gap in coverage.
Learn more about renewing 2018 coverage.