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Whether you have questions about the CFPB or about a consumer financial product or service, or you want to submit a complaint, start here. We’ll point you in the right direction.
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Submit a complaint
Having a problem with a financial product or service?
We help consumers connect with financial companies to understand issues, fix errors, and get direct responses about problems.
Tell us about your issue—we’ll forward it to the company and work to get you a response, generally within 15 days.
Find a mailing address
Mail a complaint
Consumer Financial Protection Bureau
PO Box 2900
Clinton, IA 52733-2900
Mail all other correspondence
Consumer Financial Protection Bureau1700 G St. N.W.
Washington, D.C. 20552
Consumer Financial Protection Bureau
1900 K St. N.W.
Washington, D.C. 20006