Here are links to additional information that we thought you would find useful.   

• Master Agreement Between United States Citizenship and Immigration Services (USCIS) And American Federation of Government Employees (AFGE) National Citizenship and Immigration Services Council Agreement 2010 Revised 10/25/13 (PDF, 7.74 MB)
• Payroll Calendar  (PDF)
• USCIS Organizational Chart
• Pay and Leave Tables (OPM)

Answering Your Questions

If you experience problems accessing information on the New Employee Information and Forms website, please email the Human Resources Operations Center (HROC) at HROCSTaffingTeams@uscis.dhs.gov .

If you have questions regarding personnel actions, payroll or benefits, contact the HROC:

• By phone: 802-660-5075
• By mailing address:

US Citizenship and Immigration Services
Human Resources Operations Center
70 Kimball Avenue
South Burlington, VT 05403