Dairy Programs’ vision is to be efficient, effective, and innovative in program service delivery in the continually changing industry and government environments and to provide excellence in customer service and industry relations with highly skilled and motivated employees.
Key Activities
- Administer Federal Milk Marketing Orders.
- Help the industry market U.S. dairy products worldwide by providing international programs and services, including export certification services.
- Provide buyers and sellers with an impartial evaluation of dairy equipment and product quality so businesses and consumers can buy with confidence through the Dairy Grading Program.
- Develop dairy grade standards used in the grading appraisal process.
- Provide timely and accurate market information on milk and dairy products through the dairy market news and mandatory dairy market reporting.
- Oversee the The Fluid Milk Processor Promotion Program and the Dairy Research and Promotion Program.
- Provides information to assist dairy businesses in the production and processing of milk and dairy products
Contact Information
Mailing Address
USDA - AMS - Dairy Program
Stop 0225, Room 2968 – South
1400 Independence Avenue, SW
Washington, D.C. 20250-0225
Phone: 202-720-4392
Have a question for Dairy Program?
Email AskDairy@usda.gov
Office of the Deputy Administrator
Dana Coale, Deputy Administrator
Clifford Carman, Assistant to the Deputy Administrator
Phone: 202-720-4392
Fax: 202-690-3410
Economics Division
Roger Cryan, Director
Phone: 202-720-7091
Joe Gaynor, Chief Market News Branch
Phone: 202-720-9351
Fax: 202-720-4844
Lorie Warren, Chief, Market Information Branch
Phone 202-720-4405
Fax: 202-720-4844
Butch Speth Acting Chief Market News Branch (Madison, WI)
Phone: 608-278-4152
Fax: 608-278-4141
Janet S. Linder, Acting National Supervisor, Dairy Market News
Phone: 608-422-8588
Fax: 608-240-6689
Grading & Standardization Division
William Francis, Acting Director
Phone: 202-690-0530
Fax: 202-720-2643
Terrance Jackson, Chief, Grading Branch
Phone: 202-720-7258
Fax: 202-720-2643
Christopher Thompson, Chief, Standardization Branch
Phone: 202-720-9382
Fax: 202-720-2643
Bao Tcheng, National Field Director, Grading Branch (Lisle, IL)
Phone: 630-437-5032
Fax: 630-437-5060
General Sanitary Certificate Inquiries: Email DairySanitaryCerts@ams.usda.gov
EU and Country Specific Export Inquiries: Email DairyExportsQuestions@ams.usda.gov
Dairy, Meat, and Poultry Equipment Inquiries: Email DairyNFO@ams.usda.gov
Billing Inquiries: Email DairyNFO@ams.usda.gov
Derogation Inquiries: Email DairyNFO@ams.usda.gov
Operations & Accountability Division
David Jamison, Director
Includes IT & eGov Team, Order Operations Branch, MA Personnel Staff, Business Services Staff
Phone: 202-720-5752
Fax: 202-690-3410
David Jamison, Acting Chief, Order Operations Branch
Phone: 202-720-5752
Fax: 202-720—2454
Order Formulation and Enforcement Division
Promotion, Research & Planning Division
Whitney Rick, Director
Includes: Promotion and Research, Strategic Planning & Communications Staff
Phone: 202-720-6909
Fax: 202-720-0285