Insurance FAQs

Enrollment

• Can I have dental insurance only, or vision insurance only, or do I have to choose both dental and vision? View more
  You may select one or both or neither.
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• I'm not currently enrolled. When can I enroll? View more
  Eligible individuals will be able to enroll during the annual Open Season or after a Qualifying Life Event (QLE) that permits enrollment outside of Open Season. You must enroll through BENEFEDS at www.BENEFEDS.com. Those without access to a computer can enroll by telephone at 1-877-888-FEDS (3337), TTY 1-877-889-5680. Should you have any enrollment questions, please contact BENEFEDS at www.BENEFEDS.com or 1-877-888-FEDS (3337), TTY 1-877-889-5680.
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• What are the FEDVIP Qualifying Life Events that permit enrollment, cancellation or changes to enrollment? View more
  Read about FEDVIP Qualifying Life Events.
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• Why do we have to use BENEFEDS.com to enroll? View more
  Streamlining the enrollment process and premium administration into one system offer advantages to employees, agencies, payroll providers, annuity systems and the FEDVIP plans. Enrollees will only need to provide their personal information once and that information will be stored securely for future FEDVIP enrollment actions. BENEFEDS will be the one interface with payroll and annuity systems with standard file layouts. This eliminates the duplicative costs for FEDVIP plans to set up individual interfaces with all payroll and annuity systems.
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• Do I have to enroll in FEDVIP? View more
  No, this is a voluntary dental and vision program available to eligible Federal and USPS employees, retirees, and their eligible family members who want comprehensive dental and vision benefits.
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• Do Judiciary branch employees also use BENEFEDS to enroll? View more
  Yes.
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• Can employees enroll their eligible children without entering a Social Security number for them, but just their name and date of birth? View more
  Yes.
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• Does my FEDVIP coverage automatically continue from year to year as my FEHB coverage does? View more
  Yes, your coverage continues unchanged, unless you make a change during Open Season or as a result of a Qualifying Life Event that permits a change outside of Open Season.
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• If my FEHB plan is also one of the FEDVIP plans, do I have to choose that FEDVIP plan to enroll in? View more
  No, you can choose any FEDVIP plan regardless of your FEHB enrollment.
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• If I need to enroll using the phone, will I get to talk to a person or do I have to push all those buttons to enroll? View more
   A representative will enroll you over the phone. Recorded information will be available to address issues you may have before or after enrollment.
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• If some FEDVIP plans are not going to send out benefit cards, how does an employee show coverage to the dentist or vision care provider? View more
  The FEDVIP plans will inform you of how you will show proof of coverage. The FEDVIP plans will provide this information in their plan brochures.
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• Do I need to choose the same enrollment type for FEDVIP as I have for FEHB? For example if I'm enrolled in Self and Family for FEHB, can I enroll in Self Only for FEDVIP? View more
  Your FEDVIP enrollment type does not have to be the same as your FEHB enrollment type.
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• When can I enroll? View more
  Eligible individuals will be able to enroll during the upcoming Open Season, the Monday of the second full workweek in November through the Monday of the second full workweek in December, or after a qualifying life event that permits enrollment outside of Open Season. New employees will have 60 days to enroll.
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• Can I cancel my enrollment in FEDVIP? View more
  You may cancel your enrollment during the annual Open Season. You may also cancel within 60 days of certain Qualifying Life Events, such as if you or your spouse are called to active military duty, or if you transfer to an agency that offers its own dental and/or vision insurance program and that agency pays 50% or more of the premiums and you enroll in that plan. Please note you may NOT cancel your enrollment outside of Open Season simply because you retire or due to financial hardship.
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• Can my family members continue FEDVIP coverage if I die? View more
  If you are an annuitant when you die and your survivor(s) are receiving an annuity, then they may enroll or continue the existing enrollment. If you are an employee when you die and your survivor(s) are eligible to receive a survivor annuity or a Basic Employee Death Benefit, in most cases they are eligible to continue your FEDVIP enrollment.
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• When and how can I make changes to my coverage? View more
  You may make certain changes to your plan during Open Season or if you have specific Qualifying Life Event (QLEs) (i.e. death or birth of a dependent, marriage, etc.). Log into your account at www.BENEFEDS.com to make changes to your FEDVIP coverage. Those without access to a computer can make changes to their coverage by phone at 1-877-888-FEDS (3337), TTY 1-877-889-5680.
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• What Dental plan would be best if a family member needs to have a procedure done? View more
  Most dental procedures are covered by all FEDVIP plans.  The difference may be in the amount each plan will pay.  Check the individual plan brochures to verify that the procedure is covered, what limitations (if any) may apply, and what amount the plan will pay.  You can download each plan’s brochure atwww.opm.gov/healthcare-insurance/dental-vision/plan-information/.
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• Can I select FEDVIP (Federal Employees Dental and Vision Insurance Program) after I retire? View more
  Yes, as long as you retired on an immediate annuity.  There is no five-year requirement as there is with FEHB health benefits.  You may enroll during any annual Open Season.
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• Can we obtain an eye exam from COSTCO? View more
  Yes, diagnostic eye exams may be performed at COSTCO if they are a participating provider with your plan or if your plan covers out-of-network care.  Check with your eye doctor and your plan’s provider directory to see if your provider is in-network because you will pay less out-of-pocket if you visit an in-network provider.
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• Where do I find a listing of providers that participate in the various FEDVIP vision and dental plans? View more
  Plan provider directories are available on our website at www.opm.gov/healthcare-insurance/dental-vision/plan-information/.
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