You can cancel your reservation via your account in the Capitol Visitor Center’s online reservation system.
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Go to https://tours.visitthecapitol.gov (A new page will open.)
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Beneath the blue banner reading “Reserve a Tour of the Capitol,” click on the link to log in. (A sign in/signup dialog box will open.)
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In the sign in section, log in with your email address and password.
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Search for reservations by clicking “More” in the “My Reservations” tab.
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Once you have located your reservation, click the link to “Cancel.”
If you made your reservation through a Congressional office or a tour company, please contact them directly to cancel your reservation.