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Mann-Grandstaff VA Medical Center

 

About the Mann-Grandstaff VA Medical Center

Our Mission

To fulfill President Lincoln's promise, "To care for him who shall have borne the battle, and for his widow, and his orphan."

Core Values - Who We Are

VA embraces five "Core Values" for all of our employees. 

 

"I CARE"

 

  • Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
  • Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.
  • Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.
  • Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.
  • Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.

VA Core Characteristics - What We Stand For

  • Trustworthy: VA earns the trust of those it serves - every day - through the actions of all employees. They provide care, benefits, and services with compassion, dependability, effectiveness, and transparency.
  • Accessible: VA engages and welcomes Veterans and other beneficiaries, facilitating their use of the entire array of its services. Each interaction will be positive and productive.
  • Quality: VA provides the highest standard of care and services to Veterans and beneficiaries while managing the cost of its programs and being efficient stewards of all resources entrusted to it by the American people. VA is a model of unrivalled excellence due to employees who are empowered, trusted by their leaders, and respected for their competence and dedication.
  • Innovative: VA prizes curiosity and initiative, encourages creative contributions from all employees, seeks continuous improvement, and adapts to remain at the forefront in knowledge, proficiency, and capability to deliver the highest standard of care and services to all of the people it serves.
  • Agile: VA anticipates and adapts quickly to current challenges and new requirements by continuously assessing the environment in which it operates and devising solutions to better serve Veterans, other beneficiaries, and Service members.
  • Integrated: VA links care and services across the Department; other federal, state, and local agencies; partners; and Veterans Services Organizations to provide useful and understandable programs to Veterans and other beneficiaries.  VA's relationship with the Department of Defense is unique, and VA will nurture it for the benefit of Veterans and Service members.

The Spokane VA Medical Center is dedicated to providing quality health care services to veterans. In carrying out this mission, the VAMC focuses on providing primary and secondary care, with emphasis on preventive health and chronic disease management.

The VAMC operates 46 hospital beds and 38 rehabilitation-oriented nursing home beds. A mobile clinic, outfitted with two exam rooms, provides selected primary care services to veterans living in remote areas outside the metropolitan Spokane area.

Spokane is responsible for coordinating access to the full health care benefits package for enrolled veterans. To this end, the VAMC coordinates referrals to the VA Puget Sound Health Care System and VAMC Portland for tertiary care, as well as utilizing community health care resources.

Sharing agreements exist with the 92nd Medical Group at Fairchild Air Force Base, Indian Health Services for Native Americans, and the Idaho and Washington State Departments of Veterans Affairs for the care of state home residents in Lewiston, ID, and Spokane. The medical center also provides administrative support to the Veterans Outreach Center in Spokane Valley at 13109 E. Mirabeau Parkway.

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