Contact the VA Portland Health Care System
VA Portland Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.
In a medical emergency call 911 or go to the nearest emergency room or hospital.
Administrative hours of operation: Monday - Friday, 8 a.m. - 4:30 p.m.
Emergencies are seen 24 hours a day, 7 days a week ONLY at the main Portland VA Medical Center Emergency Room located at 3710 SW U.S. Veterans Hospital Road, Portland, OR 97239
Portland VA Emergency Room: (503) 721-7803
VA Portland Health Care System-Portland Division
- Administrative hours of operation: Monday - Friday, 8 a.m. - 4:30 p.m.
- Portland Area: (503) 220-8262
- Outside Portland Area: (800) 949-1004
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Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
To schedule or cancel an appointment
Specialty Care Clinics
Portland area: (503) 220-8262, ext. 50820
Outside Portland area: (800) 949-1004, ext. 50820
Primary Care Clinics
Portland area: (503) 220-3494
Outside Portland area: (800) 949-1004
Eligibility (Enrollment) Hotline
Portland area: (503) 273-5069
Outside Portland area: (800) 949-1004, ext. 55069
Media Inquiries
Public Affairs Officer, Dan Herrigstad
Monday through Friday 8 a.m. - 4 p.m. (503) 402-2975
or via cell phone at (971) 221-4920 after hours.
Assistant Public Affairs Officer, Kelli Roesch
Monday through Friday 8 a.m.- 4 p.m. (360) 759-1935
or via cell phone (503) 381-7161 after hours.
Patient Advocates
Portland
Location: Bldg 101, Room 123
Portland area: (503) 273-5308
Outside Portland area: (800) 949-1004, ext. 55308
Vancouver
Location: Barnes Rehabilitation, Bldg. 11, Room D-233, Reception area or Room D-233
Portland area: Phone: (503) 273-5308
Outside Portland area: (800) 949-1004, ext. 55308
For more Patient Advocate information, click here.
Former Prisoner of War Advocate
Former Prisoner of War Advocate: (503) 220-8262, ext. 57460
Outside Portland area: (800) 949-1004, ext. 57460
Prescription Refill Hotline
Portland area: (503) 273-5201
Outside Portland area: (800) 949-1004, ext. 55201
Release of Information Office
Location: Building 101, Room 123
Monday through Friday 9 a.m. to 3:30 p.m.
Portland area: (503) 273-5196
Outside Portland area: (800) 949-1004, ext. 55196
Transition and Care Management Team (TCM) (formerly known as the OEF/OIF/OND Team)
For returning service members or other Veterans transitioning from military health care to the VA health care system
TCM PROGRAM MAIN LINE - DIRECT DIAL (503) 273-5075
CAREGIVER SUPPORT LINE (503) 273-5210
Portland area: (503) 220-8262, outside Portland area: (800) 949-1004
Victoria Koehler, LCSW, Program Manager, ext. 57044
Jenylyn Merrill, LCSW, Acting Program Manager, ext. 52394
Click here for more detail.