Agency Help

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, my office may be able to help you resolve a problem or get you the information you need. While I cannot guarantee a favorable outcome, I will do my best to help you receive a fair and timely response.

Residents of Alabama's Second Congressional District can contact me for assistance in dealing with federal agencies. In order to better serve you, this form will generate a printable page that you should sign and mail to my office.

Please include all pertinent information and claim numbers in your correspondence including:

• Your Social Security number for a case involving Social Security;
• VA claim number for a case with Department of Veterans Affairs;
• Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
• Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
• Copies of any related documents or correspondence that you may have from the agency involved;

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that members of Congress and their staff have written authorization before they can obtain information about an individual's case.
I must have your signature to proceed with this type of request.

Authorization Form

This is a three step process:

1. Fill in the form with the required data, then click the “Generate Request for Review” button at the bottom of the page.
2. Review the form to ensure all data is accurate, then sign the form.
3. Print and mail, fax, or hand deliver the document to our office.  The address and fax number are on the generated page.