Professionalism Service Managers
Professionalism Service Managers (PSMs) are the primary point of contact to address concerns or comments about the inspections process of international travelers.
Name | Phone Number | Ports of Entry | State(s) |
---|---|---|---|
Leopoldo Reyes | (907) 983-3144 | Anchorage | AK |
Shannon Chaney | (310) 665-4633 | Los Angeles International Airport | CA |
Darryl Tamayo | (562) 366-5772 | L.A./Long Beach Seaport | CA |
Kenia Diaz | (760) 768-2633 | Calexico | CA |
William Renold | (619) 685-4309 | San Diego Airport/Seaport | CA |
David Vallego | (760) 572-7260 | Andrade | CA |
Rosa Preciado Terri L Lopez |
(619) 690-8973 (619) 690-8973 |
San Ysidro | CA |
Andrew Rushing | (619) 671-8262 | Otay Mesa | CA |
Antonio Garcia | (619) 938-8331 | Tecate | CA |
Vanessa Butler | (415) 782-9418 | San Francisco | CA |
Ramon Gonzalez | (303) 342-7400 | Denver | CO |
Patricia Coggins | (215) 863-4244 | Wilmington, Pittsburgh, Philadelphia | DE,PA |
James Prestridge | (305) 874-4300 | Miami | FL |
Mashika L. Acosta | (407) 825-4777 | Orlando | FL |
John J Ortiz | (954) 634-1905 | Port Everglades/Ft. Lauderdale | FL |
Joseph Hill | (305) 296-0303 | Key West | FL |
Gerardo L Martinez | (561) 848-6922 ext. 372 | West Palm Beach | FL |
Randy Pryor/Shana Wells | (404) 765-2248 | Atlanta | GA |
Michael Stroud | (912) 966-0557 | Brunswick, Savannah | GA |
James H. Lee | (808) 237-4610 | Honolulu | HI |
Mark Hanson |
(406) 791-6116 |
Area Port of Great Falls |
MT |
Sean Gillis | (773) 894-2900 |
Chicago - O'Hare/Midway, Green Bay, Peoria, Quad Cities,Milwaukee, Racine, Rockford, Rosemont |
IL,WI |
Lawrence Byrd | (617) 568-1810 | Boston, Providence | MA |
Paula Moragne | (410) 962-8179 | Baltimore | MD |
Michael Hodson | (207) 771-3629 |
Bangor, Houlton, Ft. Fairfield, Madawaska, Fort Kent, Van Buren,Calais, Vanceboro, Lubec/Eastport, Jackman, Bridgewater |
ME |
Robert Steger | (734) 941-6180 ext. 244 | Detroit | MI |
Tom Coffield | (701) 825-5619 |
International Falls, Baudette, Roseau,Pinecreek, Lancaster,Grand Portage, Hannah, Warroad, |
MN |
Brian Nevanen | (612) 727-3415 ext. 2340 | Minneapolis | MN |
Melvyn Verbeck | (314) 428-2662 ext. 227 | St. Louis | MO |
Mark Hanson | (406) 791-6116 |
Bozeman, Helena, Kalispell, Sweetgrass, Turner, Opheim, Great Falls,Chief Mountain, Piegan,Scobey,Raymond,Willow Creek, Roosville,Wild Horse, Morgan, Great Falls |
MT |
Elliot Ortiz | (702) 730-6100 ext. 6037 | Las Vegas | NV |
MIguel Mercado | (718) 553-1648 | New York (JFK) | NY |
Keith Wagner | (973) 297-6504 | New York, Newark | NY,NJ |
Kevin Packwood | (518) 298-8319 | Albany, Champlain, Trout River | NY |
Kurt Lee Tennant | (315) 482-2261 ext. 2600 | Alexandria Bay, Ogdensburg, Massena | NY |
Robert E Ramsey | (716) 843-8401 | Buffalo | NY |
Heather Kennedy | (980) 235-1600 | Charlotte, Wilmington, Raleigh-Durham, Morehead City, Winston-Salem | NC |
Tom Coffield | (701) 825-5619 | Grand Forks, Fargo, Portal, St. John, Antler, Sherwood, Noonan, Hansboro, Westhope, Carbury, Walhalla, Dunseith, Neche, Maida, Pembina, Ambrose, Northgate, Sarles, Fortuna | ND |
Susan P Anderson | (216) 267-3600 ext. 1 | Ashtabula/Conneaut, Cincinnati, Louisville, Indianapolis | OH |
Janis Robinson | (503) 326-3498 | Portland | OR |
Patricia Coggins | (215) 863-4244 | Philadelphia, Pittsburgh, Wilmington | PA |
Brett Mueller | (843) 745-2680 | Charleston, Greenville, Columbia, Myrtle Beach, Georgetown | SC |
Kirk Gomes | (972) 870-7531 | Dallas | TX |
Alicia Tellez | (281) 230-4727 | Houston Service Port and Airports | TX |
Pablo Cavazos | (713) 454-8002 | Houston/Galveston Airport | TX |
Mario Holguin | (915) 730-7145 | El Paso | TX |
Sharon Ansick | (830) 306-4339 | Del Rio | TX |
Esteban Garcia | (956) 843-5751 | Hidalgo/Pharr/Anzalduas | TX |
Jaime A Gonzalez | (830) 752-3560 | Eagle Pass | TX |
Everardo Villarreal | (956) 548-2744 ext. 1502 | Brownsville | TX |
Javier A Pena Walter J Seibert |
(956) 523-7379 (956) 693-5773 |
Laredo | TX |
James Heil | (340) 774-4554 | St. Thomas, USVI | USVI |
Ricardo Simmons | (340) 773-1490 | St. Croix, USVI | USVI |
Tod Phillabaum | (802) 873-3219 | Derby Line | VT |
Matthew Nebesnik | (802) 868-2778 | Highgate Springs | VT |
Kevin Coy | (802) 527-3300 | St. Albans | VT |
Douglas Callen | (703) 661-7127 | Washington-Dulles | VA |
Frederick Eisler | (757) 266-7427 | Norfolk , Richmond | VA |
Kenneth Longshore | (360) 332-3118 |
Blaine, Sumas, Lynden, Danville, Bellingham, Point Roberts, Anacortes, Oroville, Laurier, Ferry, Metaline Falls, Nighthawk, Frontier, Boundary, Friday Harbor, Roche Harbor |
WA |
Richard Hammond | (206) 553-7960 | Seattle, Port Angeles, Everett, Spokane, Aberdeen | WA |
Mayra Alicea | (787) 253-4511 | Puerto Rico | PR |
Greg Grumbs | (905) 676-2606 ext. 194 | Toronto | Canada |
Robert M. Havens | (670) 288-0028 | Saipan | MP |
Mark Pablo | (671) 642-7611 | Guam (Tamuning) | GU |