Small Business Innovation Research (SBIR) Small Business Technology Transfer (STTR)
SBIR/STTR Home > eRA Commons Help Desk (for Application Questions)
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Need Help with Application Submission? 

eRA Service Desk

Submit a web ticket (preferred method of contact)
Toll-free: 1-866-504-9552
Phone: 301-402-7469
Hours: Mon-Fri, 7 a.m. to 8 p.m. Eastern Time (closed on federal holidays)

Contact for information/questions on:

  • The Commons registration process
  • Status of the application
  • Post-submission queries

If you need immediate help (i.e. you are within two days of a deadline or in the event of a security emergency), call us. Note that the Help Desk's busiest hours are between 10 a.m. ET and 3 p.m. ET.

To visit the eRA Commons homepage, click here.

 

SBA SBIR Website Help Desk
Phone: 571-306-5201
Send Email
Hours: Monday - Friday, 9am - 5pm EST

Contact for information/questions on:

  • The SBIR Company Registry
  • The SBIR/STTR Commercialization Database