Information for Claims Professionals

This page provides links to resources and information for Claims Adjusters about the National Flood Insurance Program.

To receive NFIP e-mail updates

• Adjuster Certification and Workshops
• Adjuster Certification Application
• Adjuster Fee Schedule-2012 Revision - currently reflected on pages B-22 & B-23 of Adjuster Claims Manual below.
• NFIP Claims Manual
• Publications for Insurance Agents to use before and after a flood
• Associate in National Flood Insurance (ANFI™) - Earn a designation that reinforces the technical and practical knowledge and skills you need to confidently and accurately handle all aspects of flood insurance coverage. (FEMA does not endorse any non-profit or other entity, but provides links to the Institutes as a convenience to the public.)
• Claims Adjuster Forms
• Claims Handbook
• David Maurstad Adjuster Presentation Welcome Video
• Disaster Support Resources, Post Hurricane Information
• Flood Disaster Offices
• Steps For the Assignment of Coverage D - Increased Cost of Compliance Coverage
• Summary of Coverage (English and Spanish)
• Where Do I Send My Proof of Loss in Support of My Claim?