This page compiles handbooks and information about a business’ obligations for conducting recalls. It also gives businesses information on how to conduct a recall.
-
产品召回手册
这本手册帮助您了解根据《消费品安全法》, 您召回产品的义务和责任。如果您生产、进口、批发或者零售消费品,这本手册适用于您。手册包含消费品安全委员会的快速道项目信息。
-
了解快速处理项目
快速处理项目帮助您的公司快速将不安全产品从市场上撤出。如果您计划召回产品, 但还不熟悉快速处理的程序,您可以阅读下面的信息指南。
-
法规产品手册
制订这本手册是为了协助生产商、进口商、零售商和其他受监管领域(公司)了解他们的责任,以及当消费品安全委员会工作人员告知他们或者他们自己意识到违反了消费品安全委员会的法律和法规以后,应该采取什么步骤。
-
Test Methods, Manuals and Lab Bulletins
CPSC product and chemical laboratory reference guides help with consumer product testing procedures.
-
Recall Planning
One of the best ways to ensure that a product recall is effective is to have a recall plan already in place and to execute the plan as quickly as possible.
-
How to Conduct a Recall
You are required to report products that fail to comply with a safety rule or any other rule, regulation, standard or ban; that could create a substantial hazard; or that create an unreasonable risk of serious injury or death. This guide walks you through the online reporting process.
-
Required Report Information
When you file a product report (also called a Section 15 report) with CPSC, you are required to provide us with certain information. This is outlined in Title 16 of the Code of Federal Regulations at Section 1115.13 (d)
-
Recall Notification Types
A guide to maximize recall notification for recalling firms.
-
Recall Checklist
You need to recall a product. Now what? This checklist helps manufacturers, importers, distributors and retailers conduct an effective and comprehensive product safety recall.
-
Website Notification Guide for Recalling Companies
When you issue a recall, you need to post the recall information on your website. Here’s guidance on how to post the information.
-
Social Media Guide for Recalling Companies
Social media will help you reach consumers about a recall. This guide provides information on some popular social media tools and gives you information on how to use them to publicize a recall.
-
Hotline Questions and Answers
A recall hotline provides information to consumers about a recall. This guide will help you develop a hotline script.
-
Create a Recall Poster
As part of a recall, your company will be asked to create a recall poster to be displayed in retail stores. This guide tells you how to make a great poster.
-
Video Guide
This guide tells you how to prepare television and Web versions of the recall news release that can be distributed via satellite to TV stations nationwide and posted on YouTube.
-
Recall Help from Non-CPSC Sources
Companies sometimes ask us for names of organizations that can assist them in conducting recalls. This is a list of organizations that have helped companies in the past. This is not necessarily a comprehensive list and CPSC does not approve, certify, or endorse these organizations.
-
Video: CPSC Presentation on Conducting a Recall
This presentation provides extensive information on the recall process.
-
Monthly Progress Report Plan
Companies that recall products are required to submit monthly progress reports for corrective action plans.
-
Recall Effectiveness
Guidelines for Retailers and Reverse Logistics Providers This guide provides the regulations that retailers and reverse logistics providers need to know.
-
Guidelines and Requirements for Mandatory Recall Notices
This rule contains CPSC’s interpretation of the information that must appear on mandatory recall notices as well as guidelines for additional information that CPSC or a court can order to be included in these notices.
-
Regulatory Robot
Are you a small business starting out and manufacturing a product for children or other consumers? You may be wondering which federal product safety requirements, like CPSIA, apply to your product. We're here to help steer you in the right direction.