Skip to main content

Bank accounts and services

When choosing and using your bank or credit union account, it’s important to know your options.

Get started

The basics of bank accounts and services

Checklist for opening a new bank or credit union account

You may decide that a checking or savings account is right for you. Use this checklist to help you gather the information you’ll need to open an account and understand your choices. Read more  

Learn when your funds from a deposited check will be available

Each bank or credit union has its own rules as to when it will let you access money after you deposit a check, but federal law establishes the maximum length of time a bank or credit union can make you wait. Read more

Understand what it means to “opt-in” to overdraft coverage

You could be charged overdraft fees in connection with checks, electronic payments, or debit cards. There are steps you can take to reduce or eliminate overdraft fees associated with your account. Read more


Take action

Submit a complaint

If you are having an issue with your bank or credit union account or other financial service, you can submit a complaint to the CFPB. We’ll work to get you a response from the company.

AskCFPB icon

Learn more about bank accounts and services

Looking for more information? We can help you address many other questions you may have about bank accounts and services.