The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer. Our mission includes disability rights, consumer education, and outreach to state, local and Tribal governments. Learn more about our work.
Patrick Webre, Bureau Chief
Consumer and Governmental Affairs Headlines
CGB deletes 47 CFR § 64.1120(a)(4)(iv), Dismisses Related Petitions
Petition to Establish IP Relay Ratemaking Methodology Public Notice
Chairman Pai Demands Industry Adopt Protocols To End Illegal Spoofing
At-home Call Handling Pilot Program Extension Order
FCC Announces Two-Day Tribal Workshop
Upcoming Event
Recent Blog Posts
Doing What We Can to Serve Our Nation's Veterans
This November, as we pause to honor our nation's military veterans, past and present, I want to...
FCC & AARP Join Forces to Educate Older Americans about Phone Scams
We've all experienced our phones ringing off the hook with a barrage of telemarketing calls....
Disability Rights
Our Disability Rights Office addresses a variety of disability-related telecommunications matters, including access to equipment and services, mobile phone web browsers, emergency information and closed captioning. We also provide expert advice and assistance to consumers, industry and others on issues relevant to people with disabilities.