To provide the Mayor’s Office, County Agencies, and the County Council with information technology solutions which enable them to serve the public in a cost-effective and efficient manner by fulfilling 5 key functions.
- Deliver quality customer service and expert technical services that empower County employees through the availability of accessible and useful information, as well as the use of automated systems that improve their productivity.
- Provide County employees with easily accessible technical support and timely responses via a centralized Help Desk service.
- Maintain and enhance the County’s technical infrastructure to ensure reliable, efficient, and secure operations.
- Assist County agencies with the procurement and implementation of new systems that will increase operational efficiencies, as well as enhance the services available to our citizens.
- Recommend solutions and strategies that will leverage the power of technology to address countywide needs.