Contact OTDA

New York State Office of Temporary and Disability Assistance
40 North Pearl Street
Albany, New York 12243
Email: nyspio@otda.ny.gov
General Telephone: 518-473-1090

Child Support Enforcement

Website: Child Support Enforcement
Phone: 1-888-208-4485
For the Hearing Impaired, TTY Phone number: 1-866-875-9975

HEAP, SNAP or Temporary Assistance

Website: Home Energy Assistance Program (HEAP)
Website: Supplemental Nutrition Assistance Program (SNAP)
Website: Temporary Assistance (TA)
Phone: 1-800-342-3009

Fair Hearings

Website: Fair Hearings
General Fair Hearings Information and to request a Fair Hearing: 1-800-342-3334
For New York City emergency Fair Hearings ONLY: 1-800-205-0110
For the Hearing Impaired, dial 711 and ask the operator to call 1-877-502-6155.

Shelter Oversight and Compliance

40 North Pearl Street, 3-A
Albany, NY 12243-0001
Website: Shelter Oversight and Compliance
Email: otda.sm.css.bss@otda.ny.gov
Phone: (518) 486-4040
Fax: (518) 474-4830

Language Assistance Services

Website: Language Assistance Services
Phone: 518-402-3096

Press Inquiries

Public Information Office
40 North Pearl, 16th floor
Albany, NY 12243
Email: nyspio@otda.ny.gov
Phone: 518-474-9516

Reasonable Accommodation in State Programs and Services

Bureau of Equal Opportunity and Diversity
40 North Pearl Street, 13A
Albany, NY 12243
Website: Notice under ADA
Phone: 518-473-8555

Reporting Welfare Fraud

Website: Reporting Welfare Fraud

State Supplement Program

Website: State Supplement Program
Phone: 1-855-488-0541

SSI/Social Security Disability Determinations Questions

Website: SSI/Social Security Disability Determinations
Email: NY.DD.PC3.CORRES@ssa.gov
Phone: 1-800-522-5511