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CONTACT US
Questions about E-Verify? We’re here to help. You can find answers to many common questions right here on our Website, and we’re always just a phone call or email away if you need us.
E-Verify Support
The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical support. We can also answer your questions about E-Verify policies and procedures, Form I-9 and employment eligibility.
Contact E-Verify Support
We are available Monday through Friday, from 8 a.m. to 8 p.m. ET, except when the federal government is closed. For users with hearing and speech impairment, TTY phone is available 8:00 a.m. to 5:00 p.m. ET.
For Employers
Phone: 888-464-4218
Phone (TTY - For hearing and speech impaired users): 877-875-6028
Email: E-Verify@dhs.gov
For E-Verify Employer Agents
Phone: 888-464-4218
Phone (TTY - For hearing and speech impaired users): 877-875-6028
For Employees
Phone: 888-897-7781
Phone (TTY - For hearing and speech impaired users): 877-875-6028
Email: E-Verify@dhs.gov
Our normal response time for email inquiries is two federal government workdays. If we need more time to respond to your inquiry, we’ll contact you within two federal government workdays to explain why we need additional time and provide you with an estimated response time.
E-Verify Technical Support
E-Verify Technical Support is available to help if you experience problems accessing and using E-Verify.
We are available Monday through Friday, from 9 a.m. to 8 p.m. ET, except when the federal government is closed.
For Employers and E-Verify Employer Agents
Phone: 800-741-5023
myE-Verify and Self Check
The E-Verify call center is able to answer other questions about the myE-Verify and Self Check services.
We are available Monday through Friday, from 8 a.m. to 8 p.m. ET, except when the federal government is closed. TTY phone is available 8:00 a.m. to 5:00 p.m. ET.
myE-Verify and Self Check
Phone: 855-804-0296
Phone (TTY - For hearing and speech impaired users): 877-875-6028
Email myE-Verify: myEVerify@dhs.gov
Email Self Check: EVerifySelfCheck@dhs.gov
Immigrant and Employee Rights Section (IER)
IER is available to answer your questions about immigration-related employment discrimination, including discrimination based on citizenship status, immigration status or national origin in Form I-9 and E-Verify processes.
For Employers
Phone: 800-255-8155
Phone (TTY - For hearing and speech impaired users): 800-237-2515
Email: ier@usdoj.gov
Website: http://www.justice.gov/ier
For Employees
Phone: 800-255-7688
Phone (TTY - For hearing and speech impaired users): 800-237-2515
Email: ier@usdoj.gov
Website: http://www.justice.gov/ier
IER accepts telephone calls and emails in any language, and has interpreters and translators available to assist.
Website Feedback
If you would like to provide feedback on this E-Verify.gov website, you may email us at E-VerifyWebmaster@uscis.dhs.gov
Do not send information about specific cases to this address. We only accept website-related comments.
Although we will read every email message within two business days, due to the number of messages, we may not respond to each message we receive.