Service Description
The NITC Network Attached Storage (NAS) service provides a robust disk storage infrastructure for Collocation, Managed Hosting, and Cloud Service customers. NITC exploits storage virtualization technologies, strict standards, and economies of scale to enable rapid delivery of cost-effective, fully-managed disk storage cost/performance options.
What is Included
-
Enterprise-class virtualized disk storage controllers
- High scalability
- High performance
- High availability
-
Robust data replication and migration features
- Local disk cloning
-
Remote replication for disaster recovery
- Primary Disk - Continuous
- Backup Disk - Manual or Scripted
- Four virtualized disk storage options (Direct, Shared, Nearline, Bulk)
-
Highly-available NAS infrastructure
- Utilizes same virtualized disk architecture
- Supports both NFS and CIFS file sharing
- Robust data snapshot/replication technology
- Security of mission-critical data provided through management of access rights
- Periodic technology refresh
- Fully secured data access and inheritable controls
- Proper disposal of failed data components
- Disaster recovery support for replicated data
- Dynamic load balancing path management software
- Recommended Backup/Archive services are also available
Disk Storage Options
| Option | Performance | Purpose |
|---|---|---|
|
Flash (SSD) |
Ultra High | High Performance Applications |
| Direct | High |
PaaS Server Linux/Windows |
| Shared | High | General Server Infrastructure |
| Nearline | Medium | Low Performance Applications |
| Bulk | Low | For data with little to no change |
How We Charge
Charges are based on connectivity requirements and actual disk allocations by tier.
Price drivers:
- Storage Allocation in Gigabytes
- Additional charges may apply for storage allocation associated with any local or remote replication
Service Level Metrics
| Measure | Service Level Targets |
|---|---|
| Infrastructure Monitoring | 24 x 7 |
| Incident Response | 24 x 7 |
| Infrastructure Availability | 99.9%* or more |
* Target availability does not include any scheduled downtime and requires dual NAS connectivity to the storage infrastructure.
Cost Saving Tips
- Utilize disk storage tiers appropriately
- Utilize provided path management software or native Operating System capabilities
- Urilize NAS solutions for highly available file sharing
- Proactively inform NITC of disk storage requirements
Additional Information
- File system and database recovery procedures are typically required for Disaster Recovery
