Service Description
EAS can provide the professional services required for developing, maintaining, and supporting enterprise-class business applications.
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Custom application development and enhancements
- Small
- Medium
- Large / enterprise-class
- Application architecture
- Application integration
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Large / enterprise-class relational database
- Development
- Enhancements
- Maintenance / management
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Web application development
- Drupal
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Website operations and maintenance
- Graphic design
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Section 508 compliance validation
- Testing
- Remediation
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Mobile application
- Design
- Development
- Project management
Service Level Metrics
| Measure | Target SLA |
|---|---|
| Incident Response | 24 x 7 |
Cost Saving Tips
- Avoid greater costs associated with high priority service
- Engage project team early to document requirements
- Minimize changes during project delivery
- Avoid historical project cost estimation
- Ensure that all requirements are documented
Additional Information
- Customer acceptance of deliverables is required
USDA CONTACT
Chris North, Director
OCIO, Enterprise Applications Services (EAS)