Audit Reports
OIG Audit: Factors Affecting SSA Customer Wait Times
Posted by: The Communications Division
DATE:
Thursday, March 1, 2018
The average wait time for service at an SSA field office was about 25 minutes in Fiscal Year 2017, up from about 19 minutes in Fiscal Year 2010.
TAGS: Strategic Planning, Audit Reports, FAQs
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4 Numbers to Know from the OIG’s Fall Semiannual Report
Posted by: The Communications Division
DATE:
Friday, December 15, 2017
Four numbers that highlight our investigative, audit, and legal accomplishments from the recent reporting period.
New Law Restricts Social Security Numbers on Mailed Government Documents
Posted by: The Communications Division
DATE:
Friday, October 27, 2017
Removing Social Security numbers from non-essential documents is a step toward reducing identity theft and SSN misuse.
OIG Audit: Misdirected Benefits through ‘my Social Security’ Decreasing
Posted by: The Communications Division
DATE:
Thursday, September 21, 2017
OIG auditors recently estimated the amount of misdirected benefit payments from 2014 to 2016 was considerably less than in 2013.
How States Use Electronic Death Reporting with SSA
Posted by: Xavier Welch, OIG High School Intern
DATE:
Tuesday, August 15, 2017
Through Electronic Death Registration, SSA and the states aim to improve the accuracy and timeliness of death information
TAGS: Audit Reports, Improper Payments
How the OIG Helps SSA Improve Death Data and Payment Accuracy
Posted by: The Communications Division
DATE:
Tuesday, May 30, 2017
OIG auditors recently matched California death records with SSA's payment records and identified payments to the deceased.
SSA Authorized to Use Payroll Data to Improve Payment Accuracy
Posted by: The Communications Division
DATE:
Thursday, January 26, 2017
A provision in the Bipartisan Budget Act of 2015 that aims to improve SSA program administration recently went into effect.
TAGS: Audit Reports, Improper Payments
3 OIG Oversight Areas for 2017
Posted by: The Communications Division
DATE:
Wednesday, January 18, 2017
We review the major challenges facing SSA and discuss how we will oversee and assist efforts to address these challenges.
TAGS: IT, Audit Reports, Investigations, Improper Payments
New Law Strengthens Inspector General Independence
Posted by: The Communications Division
DATE:
Wednesday, December 21, 2016
The Inspector General Empowerment Act of 2016 includes several provisions designed to support IG oversight efforts.
Congress Calls for Removal of Social Security Numbers from SSA Mailings
Posted by: The Communications Division
DATE:
Wednesday, June 15, 2016
The proposed legislation follows an OIG report that examined how often SSA uses full SSNs on letters mailed to beneficiaries and the public.