Privacy, Identity & Online Security

Help avoid online order slow- or no-shows

Unless you enjoy the bustle of traditional holiday shopping, you’re probably thankful for being able to get what you need online. Unfortunately, the FTC has gotten reports from consumers who didn’t get their orders as expected – or never got them at all.

Here are tips to have a good online shopping experience:

Buying an internet-connected smart toy? Read this.

Before giving in to your kid's plea for a new toy, you may want to collect some information about it. Why? Well, for one thing, that toy may want to collect information about your kid. I’m talking about internet-connected smart toys with cameras, microphones, and sensors. The ones that know your kids’ voices (and yours). Smart toys that silently collect data on each interaction, listen to conversations, and share their location while kids play.

The Marriott data breach

Marriott International says that a breach of its Starwood guest reservation database exposed the personal information of up to 500 million people. If your information was exposed, there are steps you can take to help guard against its misuse.

Spear phishing scammers want more from you

“I’m calling from [pick any bank]. Someone’s been using your debit card ending in 2345 at [pick any retailer]. I’ll need to verify your Social Security number — which ends in 8190, right? — and full debit card information so we can stop this unauthorized activity...”

 

Hang up on spoofed SSA calls

If you get a call that looks like it’s from the Social Security Administration (SSA), think twice. Scammers are spoofing SSA’s 1-800 customer service number to try to get your personal information. Spoofing means that scammers can call from anywhere, but they make your caller ID show a different number – often one that looks legit. Here are few things you should know about these so-called SSA calls.

Cybersecurity Resources for Non-Profits

Do you work for a charity or other non-profit? If so, you know that your organization collects all sorts of private information, including details about people you serve and financial information related to donors. Your own personal information, too, is probably in your organization’s employee records. Cyber criminals would love to get their hands on that data. You can help protect your organization using the information at FTC.gov/Cybersecurity.

Steering clear of vehicle history report scams

The FTC has been hearing about a new scam targeting people who are selling their cars online. They’re getting calls or texts from people who claim to be interested in buying the car – but first want to see a car history report. They ask the seller to get the report from a specific website, where the seller needs to enter some information and pay about $20 by credit card for the report. The seller then sends it to the supposed buyer but never hears back. Weird, huh? Well, it gets weirder.

New materials on cybersecurity for small business

If you own a small business, you know it’s critical to protect your business from cyber threats. Today, the FTC launched new cybersecurity resources for small businesses. What better time to check out these new resources than now – it’s National Cybersecurity Awareness Month and this week’s theme is cybersecurity at work.

The campaign is co-branded with the National Institute of Standards and Technology (NIST), the Department of Homeland Security (DHS), and the Small Business Administration (SBA).

Scams near you, by the numbers

Every day, people across the country are telling the FTC what happened to them. Maybe they lost money to a scam, lost their identity, or just spotted something that looked fishy and wanted somebody to know. All of that information helps FTC and other law enforcement agencies investigate and bring cases against scammers. And, every year, we roll up all that data and give it back to you in an annual data book. Now, though, you don’t have to wait a year to find out what’s happening.

Will background check errors deny you a home?

A background check can determine if you can get credit, a job, or even a place to live. That’s why the law requires businesses that provide these reports have reasonable procedures to ensure the information they collect and share about you is accurate.

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