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Minneapolis VA Health Care System

 

Contact the Minneapolis VA Health Care System

Minneapolis VA Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Contacting a Patient

If you come to visit a patient, please see our directions and parking locations. You may also wish to review our visiting hours and policies page.

Patient Name (Patient Room Number)
c/o Minneapolis VA Health Care System
One Veterans Drive
Minneapolis, MN 55417

Telephone Care

Call Center

Please contact our Call Center if you need medical advice, have questions about your medication, or need to schedule a non-urgent appointment.

612-467-1100 or 866-414-5058
Weekdays - 7:30 a.m. - 4:30 p.m.

After Hours

Please contact our VA Nurse Line if you need medical advice or have questions about your medication and it is after 4:00 p.m. or a weekend/holiday.

866-687-7382
Weekdays After Hours - 4:00 p.m. - 8:00 a.m.
and Weekends/Holidays 24/7 

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

Patient Advocate

If you have a compliment, complaint or other issue which you believe requires resolution, please contact one of our Patient Advoacates at 612-467-2106. Visit our customer service page for more information.

Send a Message

For assistance with all matters related to the Department of Veteran's Affairs, the Inquiry Routing & Information System (IRIS) has information covering all VA Departments, services and benefits. IRIS also provides an opportunity for you to submit questions including personal information using a secure messaging system. [Privacy Policy]

In an Emergency

If you are experiencing a medical emergency, please go to your nearest medical facility emergency room or call 911. If you are in need of immediate crisis counseling, please contact the Veterans Crisis Line at 1-800-273-TALK (8255) and press 1; counselors are available 24/7.

Reporting Non-VA Emergency Care

If you are admitted for non-VA emergency care, be sure to tell the non-VA Emergency Room and hospital facility that you are a Veteran. You must report your non-VA inpatient admissions and/or emergency room visits within 72 hours to the Business Office at the Minneapolis VAHCS at 612-467-2019. You are required to sign a Release of Information form at the non-VA facility to allow them to release your medical records to the VA. The Business Office at the Minneapolis VAHCS needs copies of your non-VA medical records before they can consider making payments. However, notifying the Minneapolis VAHCS and/or providing your medical records to them do NOT guarantee VA payment.

The mailing address for the Business Office is:

Minneapolis VAHCS
Attn: 17A2
1 Veterans Dr
Minneapolis, MN 55417

Frequently Requested Information

Billing Questions

1-866-347-2352 (toll free)
For copays and charges, visit the VA Health Benefits Determine Cost of Care website

Careers at VA Minneapolis

Working with and for America's Veterans is a privilege, and we pride ourselves on the quality of care we provide. Learn more about careers within the Veterans Administration and view the Minneapolis VA careers page.

Community Care

1-877-881-7618
For Community Care/Veterans Choice billing questions.

612-467-6565
Weekdays (8:00 a.m. - 4:00 p.m.)
For local Veterans Choice questions.

Community Resource and Referral Center (CRRC)

612-313-3240
1201 Harmon Place, Minneapolis, MN 55403. See the CRRC page for more information.

Eligibility Inquiries

612-467-1991
If you have questions pertaining to an eligibility or enrollment application. More information available on our Eligibility page.

Lodging Information

612-467-4289
Visit our Visitor Information: lodging page for more details.

Media and Interview Requests

612-467-3012
Members of the news media should contact our Public Affairs Office.

Non-VA Care Unit

612-725-2003
If you have questions about care received outside the VA.

Pharmacy Refills

855-560-1721 (toll free)

POW Advocate

Amy Bacon 612-467-3098

Privacy Officers

Wendy Tester 612-467-4643 or Sandra Sampair 612-467-3373

Voluntary / Community Resources Service

612-725-2050
Visit our Voluneer or Donate page for more information about our services.

Web Site Comments

To submit any comments or report any technical problems with this Web site, please contact our Web team.

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