The California Public Utilities Commission (CPUC) - Water Division (WD) investigates water and sewer system service quality issues, analyzes, and processes utility rate change requests. The CPUC works directly with utility management to track and certify compliance with CPUC requirements.
WD provides advisory services of regulated utilities and water public programs, and monitors compliance with laws and CPUC directives. WD performs research, analysis, and assessments and communicates the results to the CPUC and its staff, the regulated utilities, and the public.