Engineering Services Department
The Engineering Services Department is responsible for overseeing the design and construction of roadway, stormwater and facility improvement projects to ensure the safety and sustainability through diligent review and thorough inspections as well as cost effective maintenance of existing system components. Services include facility construction management, roadway design and construction, facility maintenance, vehicle fleet services, and stormwater management.
Contact Information
919-996-5575 | Fax 919-807-5573 | email
One Exchange Plaza, Suite 801, Raleigh, NC 27601
Director - Richard Kelly
Construction Management
919-996-5575 | Fax 919-807-5573 | email
The Construction Management Division manages capital improvement projects such as the construction of and renovations to City owned buildings.
Roadway Design & Construction
919-996-5575 | Fax 919-996-7168 | email
The Roadway Design and Construction Division is responsible for the design and construction oversight of street, sidewalk, bridge and various other types of public improvement projects.
Facilities & Operations
919-996-3420 | email
The Facilities and Operations Division manages City systems and assets through rate analysis; audits; system evaluations, preventive maintenance and repairs; and by responding to security, emergency and space needs.
Stormwater Management
919-996-3940 | email
The Stormwater Management Division is responsible for programs that work to reduce pollution in Raleigh's waterways and address critical flooding and erosion issues that impact streets and private properties.
Vehicle Fleet Services
919-996-6407 | Fax 919-831-6616 | email
The Vehicle Fleet Services Division is responsible for keeping the City's vehicle fleet operating safely and efficiently by providing equipment replacement, as well as scheduled and unscheduled maintenance and repairs.
In 2017, Vehicle Fleet Services was named one of the top 100 fleets in America by the "100 Best Fleets" program for its exceptional performance within the fleet industry, which includes over 38,000 public fleets.
Frequently Called Numbers
| Telephone | Fax / Other | |
| Drainage Complaints (Streets) | 919-996-6446 | Notify Via Email |
| Drainage Complaints (Private Property) | 919-996-3940 | Notify Via Email |
| Engineering Inspections (Scheduling) | 919-996-6446 | |
| Graffiti Hotline | 919-996-6001 | Notify Via Email |
| Potholes | 919-996-6446 | Notify Via Email |
| Schedule a Infrastructure Engineering Inspection | 919-996-6446 | |
| VFS Heavy Equipment Shop | 919-250-2733 | 919-250-2762 |
| Water Pollution Helpline | 919-996-3940 | Notify Via Email |
