Patient Information
Before you Visit
Determine Your Eligibility
Before receiving services with the DCVAMC, you should first determine your eligibility. Use our eligibility page to make an application for health care benefits.
Schedule an Appointment
Eligible veterans should contact the DCVAMC to schedule an appointment with a primary care provider. Getting an appointment can be done in a number of ways.
Change or Cancel an Appointment
If you have an existing appointment and cannot keep it, let us help you change it. This way, we will be able to see another veteran during that time period.
During Your Stay or Care
Advance Directives
There may come a time when you are unable to decide or tell us what you want. You have the opportunity now to make some decisions ahead of time.
Patient Education
We want to assist you to learn more about your condition, living a healthy lifestyle, and ways to self-manage your own health.
Customer Service
A number of programs have been established at DCVAMC to assist you in the event you have a concern or complaint.
After Your Visit
Billing and Insurance
You may be billed for a number of copayments as a result of your stay or appointment. We can also file claims with your insurance. Learn more about billing and insurance.
Release of Information
The Release of Information Office processes requests for medical records and assists providers with completing forms for patients.
Caregiver Program
VA knows your focus as a Family Caregiver is taking care of the Veteran you love. It can be an incredibly demanding job. You to know you don't have to do it alone.