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To contact the Social Security Administration (SSA):

The Social Security Advisory Board is a Federal Government Agency that is independent of the Social Security Administration. We cannot resolve issues related to individual cases. For information about services or help with individual claims, please contact the Social Security Administration.

SSA Contact page 

If you cannot resolve your issues directly with SSA, you may wish to contact your elected representatives, who may be able to contact SSA on your behalf:

How to contact your elected officials (USA.gov webpage)