The Human Resources Office is responsible for providing support to the three divisions and the Administrative Section of the GBI in all human resource matters. The routine responsibilities include the following: recruiting and hiring of new employees; processing personnel transactions; handling employee relations matters; classifying positions; developing new and revising existing agency jobs; monitoring the compensation structure; establishing minimum job qualifications; administering Equal Employment Opportunity (EEO) services; administering the agency's drug screening program; overseeing the performance management process; assisting employees with benefits; serving as the liaison for workers' compensation; coordinating the student internship and TeenWork programs; and managing the Employee Assistance Program (EAP).