Article
Section
General Administrative Orders
The Commission provides additional guidance to regulated utilities regarding policies and procedures through General Administrative Orders, or GAOs. This includes policies governing interest rates for gas customer deposits, case procedures, and time parameters for general rate cases, among other topics. GAOs also contain procedures for matters such as safety valve requests and certificates of territorial authority for communication service providers. GAOs become effective upon approval by the Commission. Click on the categories below to see all active GAOs issued by the Commission.
If you have questions about GAOs issued by the Commission, please contact the Commission’s General Counsel’s office at 317-233-6140.
General Administrative Orders
- Procedural
2018-1 Implementation Procedure for the Periodic Review of Rates and Charges
GAO 2018-1 | Approved January 17, 2018 | PDF2017-1 Rates for IURC Court Reporter Transcripts
GAO 2017-1 | Approved August 9, 2017 | PDF2016-5 Policy Governing the Filing of Affiliate Contracts
GAO 2016-5 | Approved September 28, 2016 | PDF2016-2 Submitting Documents Electronically
GAO 2016-2 | Approved September 14, 2016 | PDF2013-5 Rate Case Procedural Schedule (300 Day Schedule)
GAO 2013-5 | Approved July 3, 2013 | PDF2009-3 Establishment of Flat Fees for Small Municipal Utility Cases
GAO 2009-3 | Approved March 11, 2009 | PDF1998-2 Internet Access to Effective and Pending Utility Tariffs
GAO 1998-2 | Approved December 22, 1998 | PDF1997-2 Acceptance of Settlement Agreements
GAO 1997-2 | Approved December 11, 1997 | PDF1990-1 Withdrawn Utilities Do Not Pay Public Utility Fee
GAO 1990-1 | Approved September 19, 1990 | PDF1982-2 Use of Accelerated Cost Recovery System in Rates
GAO 1982-2 | Approved December 22, 1982 | PDFTo find a list of superseded, inactive, or repealed GAOs, please click here.
- Communications
2018-3 IUSF - Broadband Study
GAO 2018-3 | Approved May 16, 2018 | PDF | Details2013-6 Alternative Operator Services (AOS)
GAO 2013-6 | Approved July 31, 2013 | PDF2013-4 Direct Marketing Authority
GAO 2013-4 | Approved July 3, 2013 | PDF2013-2 ETC Filing Guidelines
GAO 2013-2 | Approved June 26, 2013 | PDF2011-3 Streamlined Procedures for Safety Valve Requests
GAO 2011-3 | Approved November 9, 2011 | PDF2011-2 Certificates of Territorial Authority for Communications Service Providers
GAO 2011-2 | Approved July 27, 2011 | PDF2011-1 Certificates of Franchise Authority for Video Service Providers
GAO 2011-1 | Approved June 29, 2011 | PDF2007-2 Notice of Enforcement of FCC Customer Service Standards
GAO 2007-2 | Approved December 19, 2007 | PDF2006-3 Service Cessation and Relinquishment of Provider of Last Resort Obligations
GAO 2006-3 | Approved June 14, 2006 | PDFTo find a list of superseded, inactive, or repealed GAOs, please click here.
- Energy
2018-4 Annual Interest for Natural Gas
GAO 2018-4 | Approved December 27, 2018 | PDF2018-2 Statewide Resource Analysis
GAO 2018-2 | Approved April 11, 2018 | PDF | Details2017-4 Annual Interest for Natural Gas
GAO 2017-4 | Approved December 28, 2017 | PDF2017-3 Backup, Maintenance, and Supplemental Power Rate Review Procedure
GAO 2017-3 | Approved December 28, 2017 | PDF | Details2017-2 Guidance Regarding Indiana Code Section 8-1-40-14 and Commission Rules
GAO 2017-2 | Approved August 9, 2017 | PDF2016-7 Policy Governing the Interest Rate for Gas Customer Deposits
GAO 2016-7 | Approved December 28, 2016 | PDF2016-6 Procedures for Targeted Economic Development Project Approval
GAO 2016-6 | Approved October 26, 2016 | PDF2015-3 Interest Rate for Gas Customer Deposits - 2016
GAO 2015-3 | Approved December 30, 2015 | PDF2007-3 Adoption of 2007 Edition of the National Electric Safety Code (NESC)
GAO 2007-3 | Approved December 19, 2007 | PDF1991-3 Filing Procedures for Gas Cost Adjustments
GAO 1991-3 | Approved June 26, 1991 | PDFTo find a list of superseded, inactive, or repealed GAOs, please click here.
- Pipeline Safety
- Water and Wastewater
Superseded, Inactive, Repealed GAOs
To find a list of superseded or repealed GAOs, please click here.