Minneapolis VA Health Care System
Contact the Minneapolis VA Health Care System
Minneapolis VA Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.
Contacting a Patient
If you come to visit a patient, please see our directions and parking locations. You may also wish to review our visiting hours and policies page.
Patient Name (Patient Room Number)
c/o Minneapolis VA Health Care System
One Veterans Drive
Minneapolis, MN 55417
Telephone Care
Call Center
Please contact our Call Center if you need medical advice, have questions about your medication, or need to schedule a non-urgent appointment.
612-467-1100 or 866-414-5058 Weekdays - 7:30 a.m. - 4:30 p.m. |
After Hours
Please contact our VA Nurse Line if you need medical advice or have questions about your medication and it is after 4:00 p.m. or a weekend/holiday.
866-687-7382 Weekdays After Hours - 4:00 p.m. - 8:00 a.m. and Weekends/Holidays 24/7 |
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
Patient Advocate
If you have a compliment, complaint or other issue which you believe requires resolution, please contact one of our Patient Advoacates at 612-467-2106. Visit our customer service page for more information.
Send a Message
For assistance with all matters related to the Department of Veteran's Affairs, the Inquiry Routing & Information System (IRIS) has information covering all VA Departments, services and benefits. IRIS also provides an opportunity for you to submit questions including personal information using a secure messaging system. [Privacy Policy]
In an Emergency
If you are experiencing a medical emergency, please go to your nearest medical facility emergency room or call 911. If you are in need of immediate crisis counseling, please contact the Veterans Crisis Line at 1-800-273-TALK (8255) and press 1; counselors are available 24/7.
Reporting Non-VA Emergency Care
If you are admitted for non-VA emergency care, be sure to tell the non-VA Emergency Room and hospital facility that you are a Veteran. You must report your non-VA inpatient admissions and/or emergency room visits within 72 hours to the Business Office at the Minneapolis VAHCS at 612-467-2019. You are required to sign a Release of Information form at the non-VA facility to allow them to release your medical records to the VA. The Business Office at the Minneapolis VAHCS needs copies of your non-VA medical records before they can consider making payments. However, notifying the Minneapolis VAHCS and/or providing your medical records to them do NOT guarantee VA payment.
The mailing address for the Business Office is:
Minneapolis VAHCS
Attn: 17A2
1 Veterans Dr
Minneapolis, MN 55417
Frequently Requested Information
Billing Questions
1-866-347-2352 (toll free)
For copays and charges, visit the VA Health Benefits Determine Cost of Care website
Careers at VA Minneapolis
Working with and for America's Veterans is a privilege, and we pride ourselves on the quality of care we provide. Learn more about careers within the Veterans Administration and view the Minneapolis VA careers page.
Community Care
1-877-881-7618
For Community Care/Veterans Choice billing questions.
612-467-6565
Weekdays (8:00 a.m. - 4:00 p.m.)
For local Veterans Choice questions.
Community Resource and Referral Center (CRRC)
612-313-3240
1201 Harmon Place, Minneapolis, MN 55403. See the CRRC page for more information.
Eligibility Inquiries
612-467-1991
If you have questions pertaining to an eligibility or enrollment application. More information available on our Eligibility page.
Lodging Information
612-467-4289
Visit our Visitor Information: lodging page for more details.
Media and Interview Requests
612-467-3012
Members of the news media should contact our Public Affairs Office.
Non-VA Care Unit
612-725-2003
If you have questions about care received outside the VA.
Pharmacy Refills
855-560-1721 (toll free)
POW Advocate
Amy Bacon 612-467-3098
Privacy Officers
Wendy Tester 612-467-4643 or Sandra Sampair 612-467-3373
Voluntary / Community Resources Service
612-725-2050
Visit our Voluneer or Donate page for more information about our services.
Web Site Comments
To submit any comments or report any technical problems with this Web site, please contact our Web team.