- Adelanto - OPLAOffice of the Principal Legal Advisor, Los Angeles (Adelanto)
Adelanto Detention Facility
10250 Rancho Road
Adelanto, CA 92301
United States
(760) 561-6460 - Arlington - OPLAOffice of the Principal Legal Advisor, Washington, D.C.
1901 S. Bell Street, Suite 900
Arlington, VA 22202
United States
(703) 235-2700Mailing Address:
500 12th Street SW, Mail Stop 5902
Washington, D.C. 20536-5902Area of Responsibility: District of Columbia and Virginia
- Atlanta - OPLAOffice of the Principal Legal Advisor, Atlanta
180 Ted Turner Drive, SW, Suite 332
Atlanta, GA 30303
United States
(404) 893-1400Area of Responsibility: Georgia, North Carolina, and South Carolina
- Atlanta - HSIHSI Atlanta
1100 Centre Parkway
Atlanta, GA 30344
United StatesPhone: (404) 346-2300
Fax: (404) 346-2374 - Atlanta - EROAtlanta Field Office
180 Ted Turner Dr. SW
Suite 522
Atlanta, GA 30303
United States
(404) 893-1210Area of Responsibility: Georgia, North Carolina, South Carolina
Email: Atlanta.Outreach@ice.dhs.gov
- Atlanta - OPLAOffice of the Principal Legal Advisor, Atlanta
Peachtree Summit Federal Building
401 W. Peachtree Street, NW, Suite 2850
Atlanta, GA 30308
United States
(404) 730-9756 - Atlanta - OPEAtlanta – Community Relations Officer
Atlanta, GA
United States
(404) 893-1438CommunityRelations.Atlanta@ice.dhs.gov
Area of Responsibility: Georgia, South Carolina, North Carolina
- Baltimore - OPEBaltimore - Community Relations Officer
40 South Gay Street, 3rd Floor
Baltimore, MD 21202
United States
(410) 637-4147CommunityRelations.Baltimore@ice.dhs.gov
Area of Responsibility: Maryland
- Baltimore - HSIHSI Baltimore
40 South Gay Street
3rd Floor
Baltimore, MD 21202
United StatesPhone: (410) 962-2620
Fax: (410) 962-3469 - Baltimore - EROBaltimore Field Office
31 Hopkins Plaza
6th Floor
Baltimore, MD 21201
United States
(410) 637-4000Area of Responsibility: Maryland
- Baltimore - OPLAOffice of the Principal Legal Advisor, Baltimore
Fallon Federal Building
31 Hopkins Plaza, Room 1600
Baltimore, MD 21201
United States
(410) 637-4060Area of Responsibility: Maryland
- Batavia - OPLAOffice of the Principal Legal Advisor, Buffalo (Batavia)
Buffalo Federal Detention Facility
4250 Federal Drive
Batavia, NY 14020
United States
(585) 344-6600 - Boston - HSIHSI Boston
10 Causeway Street
Room 722
Boston, MA 02222
United StatesPhone: (617) 565-7400
Fax: (617) 565-7422 - Boston - OPLAOffice of the Principal Legal Advisor, Boston
JFK Federal Building
15 New Sudbury Street, Room 425
Boston, MA 02203
United States
(617) 565-3140Area of Responsibility: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont
- Brooklyn Heights - OPLAOffice of the Principal Legal Advisor, Detroit (Cleveland)
925 Keynote Circle, Room 201
Brooklyn Heights, OH 44131
United States
(216) 749-9955 - Buffalo - OPEBuffalo - Community Relations Officer
130 Delaware Avenue, Ste 300
Buffalo, NY 14202
United States
(716) 464-5959CommunityRelations.Buffalo@ice.dhs.gov
Area of Responsibility: Western, Central & Northern New York State
- Buffalo - HSIHSI Buffalo
250 Delaware Ave
Suite 814
Buffalo, NY 14202
United StatesPhone: (716) 464-5900
Fax: (716) 464-6087 - Buffalo - EROBuffalo Field Office
250 Delaware Avenue, Floor 7
Buffalo, NY 14202
United States
(716) 464-5800Area of Responsibility: Upstate New York
Email: Buffalo.Outreach@ice.dhs.gov
- Buffalo - OPLAOffice of the Principal Legal Advisor, Buffalo
250 Delaware Avenue, Suite 773
Buffalo, NY 14202
United States
(716) 464-6000Area of Responsibility: Northern and Western New York
- Burlington - OPEBoston - Community Relations Officer
1000 District Avenue
Burlington, MA 01803
United States
(781) 359-7511CommunityRelations.Boston@ice.dhs.gov
Area of Responsibility: Massachusetts, Maine, Vermont, Connecticut, Rhode Island, New Hampshire
Pagination
- Enforcement and Removal Operations
- Homeland Security Investigations
- Office of Partnership and Engagement
- Office of Professional Responsibility
- Office of the Principal Legal Advisor
Contacting Headquarters
U.S. Immigration and Customs Enforcement's (ICE) Enforcement Removal Operations (ERO) is committed to a transparent process and to resolving your concerns at the earliest opportunity available. For this reason, concerns or questions regarding ERO practices, policies and/or programs should first be directed to the local field liaison.
Prior to contacting headquarters, you must first try to resolve your request or concern at the field level, which may be done using the ERO Contact Form. If you need further assistance after contacting the field, you may contact ERO via email at ERO.INFO@ice.dhs.gov or by calling the ICE Detention and Reporting and Information Line (1-888-351-4024).
Note: If you elect to communicate with us via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ERO in a secure manner, please send your inquiry via U.S. Mail instead.
Contact Field Offices
ERO is committed to a transparent process and to resolving your concerns as promptly as possible. For this reason, concerns or questions regarding ICE practices, policies and/or programs should first be directed to the local field liaison.
- If your concern relates to case management, detention or removal, contact the local field office via the ERO Contact Form.
- If your concern relates to immigration court proceedings, contact the local Office of Chief Counsel (OCC).
Locate the appropriate field office from the list of 24 field liaisons.
Note: If you elect to communicate with ICE via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ICE in a secure manner, please send your inquiry to ICE via U.S. mail instead.
NOTE: In order for ERO to share any information regarding another individual, you MUST provide a signed privacy waiver or G-28 if you are the alien's legal representative.
- Download ICE Privacy Wavier.
- Download Form G-28, Notice of Entry.
- Learn more about ICE privacy restrictions.
HSI has 30 Special Agent in Charge (SAC) offices throughout the United States.
The SAC offices are responsible for the administration and management of all investigative and enforcement activities within the geographic boundaries of the office.
The Community Engagement Office has a cadre of 25 community relations officers (CROs) in field offices across the United States who serve as liaisons to the public, key stakeholders and ICE leadership. CROs are co-located throughout the country at either the Special Agent in Charge (SAC) or Field Office Director (FOD) field offices.
The ICE Office of Professional Responsibility (OPR) is responsible for upholding the agency’s professional standards through a multi-disciplinary approach of security, inspections and investigations. OPR operates out of a headquarters office and three field offices across the nation.
View OPR Field Office Locations
To contact OPR about criminal or serious misconduct by an ICE employee or contractor, please call 1-877-2INTAKE.
For questions regarding security clearances, please contact the Personnel Security Unit at ICE-Personnel-Security@ice.dhs.gov.
In addition to its headquarters in Washington, D.C., OPLA has 25 field locations with a presence in more than 60 offices throughout the United States.