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Accessibility Statement

Accessible Web design provides benefits to both those using assistive technology, as well as others. It provides benefit to users with text-based browsers, low-end processors, slow modem connections, or users who do not have state-of-the-art computer equipment. It also allows for easier access to the Internet via technologies such as internet-enabled phones or personal digital assistants.

Tennessee executive branch agency Web sites are subject to the same accessible Web standards as federal agencies. Section 508 of the Rehabilitation Act of 1973 (29 U.S.C.  § 794(d), as amended) establishes requirements for federal electronic and information technology, and the federal Access Board has issued the standards to meet those requirements.

We are committed to making TN.gov accessible to all users and we have included several features designed to improve accessibility for all users. We welcome comments on how to improve the site's accessibility for users with disabilities.

If you use assistive technology and the format of any material prevents your ability to access the information, please contact us for assistance. In order to respond in a manner most helpful to you, please note the nature of your accessibility concern, the preferred format in which to receive the online material, the Web page address of the requested material, and the best way to contact you.

Hard copy documents are available for those unable to access or view the downloadable files on this Web site. Simply contact us by phone or e-mail to make your request.

Web Help & Application Management
Phone: (629) 888-5870
Toll Free: (888) 890-8183
E-mail: Apps.Support@tn.gov

To file an accessibility complaint, please complete one of following the steps:

  • Complete the form below to submit a complaint to the Web Help & Application Management Team.
  • E-mail: the Web Help & Application Management Team at  Apps.Support@tn.gov, please include the web address or URL along with a detailed description of the problems you have encountered.
  • The complaint may also be mailed to the following address: 
         Attn: Portal Solutions Team
         Tennessee Tower 20th Floor
         312 Rosa L. Parks Avenue
         Nashville, TN 37243

IMPORTANT: Only messages regarding technical accessibility will be answered at this e-mail address. All other questions should be sent to the appropriate state agency.