Opt Out of Receiving Notices by Mail That Are Available Online

Currently, all agency notices are sent to beneficiaries through United States Postal Service (USPS) mail. Now, my Social Security account holders can opt out of receiving notices by mail that are available online via the Message Center, including the Social Security annual cost-of-living adjustment and the income-related monthly adjustment amount benefit rate increase.

Check the Status of your Social Security Application

Use the Message Center to Opt Out of Mailed Notices Available Online

The Message Center is a secure, convenient portal where you can receive sensitive communications we don’t send through email or text. Follow these easy steps to stop receiving notices in the mail for those available online:

Go to the “Message Center” tab on your my Social Security account home page and select “Go to Preferences.”
Select the “Which notices are available online?” question to view the latest notices available online.
Under the “Communication Preference” section, select “Do not send a paper copy.”
Read and agree to the authorization notice to opt out of receiving notices by mail that are available online.

Don’t forget to choose email or text or both in the “Notification Preference” section and select “Save” to be notified whenever there is a new message in Message Center.

Congratulations! You have opted out of mailed notices for those available online. Once you select the “Do not send a paper copy” option, it will automatically be applied to notices that become available online. You also have the ability to change your selection at any time.

Important Note: Unless you opt out of mailed notices for those available online, you will receive both mailed and online notices that are available in Message Center.

Follow the “Opt Out of Mailed Notices" step-by-step instructions or view the video below.

Already have a my Social Security Account?

Sign in to your account, go to the “Message Center” tab on your my Social Security home page and select “Go to Preferences.”

Don't have a my Social Security Account?

Creating a free my Social Security account takes less than 10 minutes and you get access to many other online services. Plan for your future. Manage the present.

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Still have questions?

If you have questions or need help understanding how to check the status of your Social Security application online, call our toll-free number at 1-800-772-1213 or visit your Social Security office. If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778, between 8:00 a.m. and 5:30 p.m. Monday through Friday.