The Office of the Flood Insurance Advocate (OFIA) advocates for the fair treatment of policyholders and property owners by:
- Providing education and guidance on all aspects of the National Flood Insurance Program (NFIP)
- Identifying trends affecting the public
- Making recommendations for NFIP improvements to FEMA leadership
What Information Can OFIA Help Me Find?
Information Related to NFIP Flood Insurance
Information Related to Flood Hazard Mapping
Information Related to Hazard Mitigation Assistance
Information Related to Floodplain Management
Information about the Flood Insurance Advocate
Visit the Resource Library to view fact sheets, annual reports, progress reports and periodic reports.
Ask the Advocate
If you have utilized existing resources and are still frustrated and confused, ask the Advocate.
Ask the Advocate