ONLINE TRAINING
Please sign in here to access DS 168 Dependent Adult Abuse Mandatory Reporter Training and DS 169 Child Abuse Mandatory Reporter Training. Once a participant signs in or creates an account, they will be routed to a welcome page to select the training they need.
A Spanish version of the online training for the DS 168 Child Abuse Mandatory Reporter Training and the DS 169 Dependent Adult Mandatory Reporter Training will be available beginning January 1, 2021. The trainings will include closed captions in Spanish as an alternative language translation of the presentation’s primary audio language. The closed caption option in Spanish may be activated by the user within each of the trainings.
Have a question? We may have the answer in our Frequently Asked Questions below.
If you have any difficulty creating an account, logging in, accessing the training page or experience any problems during either of the mandatory reporter trainings, please contact the Iowa State University Child Welfare Research and Training Project at: servicetraining@iastate.edu. They will do their best to respond within 1-2 business days depending on volume of requests.
Mandatory Reporters of Abuse
Overview
- If a child or dependent adult is in imminent danger, CALL 911 immediately.
- Please be ready to provide identifying information about the child or dependent adult, their parents or other caregivers, and the whereabouts of the child or dependent adult and family.
- While mandatory reporters are required to provide their name and address, all other reporters may remain anonymous.
- Download the Guide for Mandatory Reporters of Child Abuse or Guide for Mandatory Reporters of Dependent Adult Abuse.
- Download the Report of Suspected Child Abuse or Report of Suspected Dependent Adult Abuse form.
Rights and Responsibilities
- Report suspected abuse without interference from their employer or supervisor (in accordance with Iowa Code section 232.70 and Iowa Code section 235B.3(3)(b)). The employer or supervisor of a person who is a mandatory reporter cannot apply a policy, work rule, or other requirement that interferes with the person making a report of suspected child abuse.
- Mandatory reporters of child abuse are entitled to immunity from any civil or criminal liability (in accordance with Iowa Code section 232.73), which might otherwise be incurred when they participate in good faith in:
- Making a of report, photographs, or X rays,
- Performing a medically relevant test, or
- Aiding and assisting in an assessment.
- Mandatory reporters of dependent adult abuse are entitled to immunity from any civil or criminal liability (in accordance with Iowa Code section 235B.3(10)) which might otherwise be incurred or imposed based upon the act of making the report or giving the assistance. The person has the same immunity with respect to participating in good faith in a judicial proceeding resulting from the report or cooperation or assistance or relating to the subject matter of the report, cooperation, or assistance.
- Oral notification by the Department of Human Services (DHS), within 24 hours of making the report of suspected child abuse, as to whether or not the report has been accepted or rejected (in accordance with Iowa Code section 232.70).
- Written Notice of Intake Decision from DHS, indicating whether the report of suspected child abuse was accepted or rejected (in accordance with Iowa Code section 232.70).
- An outcome notice from DHS (in accordance with Iowa Code section 232.70), indicating whether the report of suspected child abuse was Founded (Substantiated and Placed on the Registry), Confirmed (Substantiated but Not Placed on the Registry), or Not Confirmed (Unsubstantiated).
- An outcome notice from DHS (in accordance with Iowa Code section 235B.8(2)), of the results of the dependent adult abuse assessment and confidentiality provisions.
- Request a copy of any founded abuse assessment in which they were the mandatory reporter (in accordance with Iowa Code section 235A.15 and Iowa Code 235B.6).
Make an oral report of suspected abuse within 24 hours when they reasonably believe a child or dependent adult has suffered abuse (in accordance with Iowa Code section 232.69 and IAC 441—176.4)
- Make a written report within 48 hours after the oral report (in accordance with Iowa Code section 232.70 and IAC 441—176.4).
- Download the Report of Suspected Child Abuse or Report of Suspected Dependent Adult Abuse form.
- Submit the Report of Suspected Abuse to the Central Abuse Registry via fax at 515-564-4011 or email at csiu@dhs.state.ia.us
- Call 911 or make an oral report to law enforcement when they believe a child or dependent adult is in need of immediate protection (in accordance with Iowa Code section 232.70 and IAC 441—176.5(2)).
- Know and identify potential child abuse as defined in Iowa Code section 232.68 and potential dependent adult abuse as defined in Iowa Code section 235B.2(5)(a)
Mandatory Reporter Training Frequently Asked Questions (FAQs)
Q. How do I log into the Iowa DHS Learning Management System?
- Username: emailaddressofuser
- Initial Case-Sensitive Password: welcome123
If you took the DHS training between July 1, 2019 and June 19, 2020, an actual certificate is not available. Rather, a transcript certifying your completion of the mandatory reporter training is available on the Iowa DHS Learning Management System. To access the system, click on this link or copy and paste the following site into your browser: https://lsglm700.learnsoft.com/LSGLM/Login/iowalogindhs.aspx.
- On the “Overview” tab, locate your dashboard.
- Click on the “Print Transcripts Report” below the number of Completed Courses.
- Click on the printer icon in the top left corner to print the transcript.
- On the “Overview” tab, locate your dashboard.
- Click on the number listed below “Printable Certificates”.
- Select the certificate you want to print
- Click on the printer icon to print the certificate.
Q: How do I know if I am a mandatory reporter?
A: Iowa Code 232.69(1) and Iowa Code 235B.3(2) define mandatory reporters in the state of Iowa. Please reference Iowa Code and speak to your employer to determine if your employment falls in the categories outlined. If you continue to have questions whether your employment qualifies you as a mandatory reporter, please seek legal advice from a legal professional. The Department of Human Services is not able to provide legal advice.
Q: Is the Mandatory Reporter Training curriculum still reviewed and approved by the Department of Public Health?
A: No. Effective July 1, 2019, DHS is responsible for developing and providing all training for mandatory reporters in Iowa.
Q: Is the certification I acquired prior to July 1, 2019 valid?
A: Any certification acquired prior to July 1, 2019 from a provider approved by the Iowa Department of Public Health (IDPH) is valid for five years. See this list for all IDPH mandatory reporter training approval/provider numbers.
Q: What prompted the changes to how Mandatory Reporter training is offered?
A: Please see the Mandatory Reporter Training and Certification Workgroup Report.
A: No. Any mandatory reporter who practices in Iowa is required by law to take the Iowa Mandatory Reporter Training. States differ in how they define abuse and any mandatory reporter must be knowledgeable about Iowa Code to practice in Iowa.
Q: How can I register for training if I don't have an email address?
A: An active email address is a requirement to register for Mandatory Reporter Training. Please set up a free email address from a provider such as Gmail or Yahoo, etc.
A: Yes, the system requires you fill in these blanks in order to complete your profile. If you are not DHS field staff and your organization does not require supervisor notification, you can fill these blanks with your own information in order to complete your profile. If you are a DHS worker, you are required to fill in this information.
Q: Is there a fee for each 2-hour training, or for the 1-hour recertification training?
A: There is no fee for the 2-hour training or the 1-hour recertification training - they are free for all.
A: Mandatory reporters for child abuse and mandatory reporters for dependent adult abuse have the same timeframe. Every individual required to report suspected abuse as defined in Iowa Code 232.69(1) and Iowa Code 235B.3(2) must complete 2 hours of mandatory reporter training within their first six months of employment or self-employment and one hour of additional training every three years (unless otherwise specified by federal regulations). If your employment qualifies you as a mandatory reporter for both child abuse and dependent adult abuse, you are required to take both trainings and maintain certification for both curricula.
A: DHS will not be able to provide reports regarding who has completed the training. All training participants who successfully complete the training will receive a training certificate. The participant will have the ability to email, download and print their training certificate as proof of training completion. The certification of completion will be retained in the participant's training account, and it can be accessed at any time. Employers who require their staff to provide proof of training should provide clear instructions to their employees on how their organization will track training completion.
A: No. There are now separate curricula for child abuse and dependent adult abuse, each with their own certification.
A: No. Every mandatory reporter in Iowa will be required to take the new 2-hour core training. 1-hour recertification training will not be available until 2022 and will only be available to those who have completed the 2-hour initial core training curriculum provided by DHS.
A: Mandatory reporters must take the 1-hour recertification training within 3 years of the initial 2-hour training, and every 3 years thereafter, in order to remain in compliance with the law.
A: Not at this time. Mandatory reporters are responsible for keeping their certification current. Once participants have registered and completed Mandatory Reporter Training through DHS’ LMS, they may access their individual account at any time to review their last certification, which includes the completion date.
A: Legislation clarifies that all valid Mandatory Reporter Training certificates issued prior to July 1, 2019 remain effective for five years. After July 1, 2019, the curriculum provided by DHS is the only training available for mandatory reporters in Iowa to maintain their certification.
A: Yes. Email servicetraining@iastate.edu to access support assistance for the Learning Management System. Technical assistance is provided by the Iowa State University Child Welfare Research and Training Project. All correspondence and requests for assistance will be responded to within one business day. While participants may take the training on the weekend, participants should be aware that technical assistance will not be available until the next business day.
A: Yes. The training will be available to be viewed on a mobile device. The user should make sure they have a strong data connection.
A: The Iowa Board of Social work states that it is the licensees’ responsibility to determine if the continuing education programs they attend meet the requirements of their professional licensure board. Those important requirements can be located on the Iowa Department of Public Health’s website: https://idph.iowa.gov/Licensure/Iowa-Board-of-Social-Work/Continuing-Education.
The Iowa Board of Nursing has approved the mandatory reporter trainings, for both child abuse and dependent adult abuse, as fulfilling 2.0 contact hours of nursing continuing education. Questions regarding nursing CEUs may be directed to ibon.heldesk@iowa.gov.
For all other disciplines, please direct any questions regarding CEUs to your respective professional licensure board.
A: Yes. The user will create their own profile, and they can select any email address they choose at that time.
A: Yes. The user can log into the LMS and update their profile with any changes to their email address or other pertinent information at any time.
A: Not at this time, but we are exploring the possibility. Closed captioning in English is available.
A: No, each participant must create their own account on DHS’ LMS and take the training individually. An employer can provide supplemental training as it relates to their professional practice in addition to the core training curriculum provided by DHS.
Resources
- Access to Confidential Abuse Information and Non-Redissemination Agreement, Form 470-3767
- Authorization for Release of Child and Dependent Adult Abuse Information, Form 470-3301
- Autorizacion para divulgar informacion sobre abuso de menores o adultos dependientes, Form 470-3301(S)
- Record Check Evaluation, Form 470-2310
- Investigacion de antecedentes penales, Form 470-2310(S)
- Report of Suspected Child Abuse, Form 470-0665
- Reporte de sospecha de abuso de menores, Form 470-0665(S)
- Request for Child and Dependent Adult Abuse Information, Form 470-0643
- Rights of Youth in Out-of-Home Placement, Form 470-5337
- Suspected Dependent Adult Abuse Report, Form 470-2441
- Child Abuse: A Guide for Mandatory Reporters, Comm. 164
- Dependent Adult Abuse: A Guide for Mandatory Reporters, Comm. 118
- Abuse infantil: Una guia para informadores obligatorios, Comm. 164(S)
- Differential Response System: Family Assessment, Comm. 450
- Map of DHS Field Operations/Services Areas
- DHS Organization Chart
- Child Abuse Policy
- Child Abuse Laws - Reporting, Assessment, and Rehabilitation
Below is a summary by year of law changes that have impacted abuse and reporting:
2019
2018
2017
2016
Child Abuse/Dependent Adult Abuse Protective Services
1-800-362-2178 (toll-free abuse hotline, 24 hours a day, 7 days a week)
Call the abuse hotline to report concerns of suspected abuse or neglect.
If a child or dependent adult is in imminent danger, call 911
If you have additional questions, you can contact:
Roxanne Riesberg, Child Protection Program Manager
Please do NOT email a report of suspected abuse or neglect as this email is not monitored during non-business hours and could result in a delayed response to the report.
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