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Medicaid Member Services

Iowa Medicaid Member FAQs Regarding COVID-19

DHS waives all co-pays, premiums, and contributions during emergency declaration

Simply put, Iowa Medicaid has three main coverage groups: Most Iowa Medicaid members are enrolled in the IA Health Link managed care program. This program gives you health coverage through a Managed Care Organization (MCO) that you get to choose. Some Medicaid members will get health coverage through the Medicaid Fee-for-Service program. The Children’s Health Insurance Program (CHIP) will continue to be offered through the Healthy and Well Kids in Iowa program, also known as Hawki.

  1. IA Health Link (Includes Iowa Health and Wellness Plan)

  2. Medicaid Fee-for-Service (FFS)

  3. Hawki

 


Iowa Medicaid Member Services (Monday to Friday from 8 a.m. to 5 p.m.)
1-800-338-8366 (Toll Free) 
515-256-4606 (Des Moines Area)
515-725-1351 (Fax)

For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.

Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.

 

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