If you didn’t get the full Economic Impact Payment, you may be eligible to claim the Recovery Rebate Credit If you didn’t get any payments or got less than the full amounts, you may qualify for the credit, even if you don’t normally file taxes. See Recovery Rebate Credit for more information. The following questions are regarding the Get My Payment application. For additional questions regarding Economic Impact Payments, visit our Economic Impact Payments Information Center. For additional questions regarding the second Economic Impact (Stimulus) Payment, visit our Questions and Answers about the Second Economic Impact Payment page. On this page... Accessing Get My Payment Payment Status Missing Payments Payment Status Not Available Error Messages/Lockouts Bank Account Information Accessing Get My Payment Will Get My Payment give me the status of my payment? (updated January 15, 2021) Yes, you can check the status of your first and second Economic Impact Payment using Get My Payment. The status includes the date of the payment and the method (direct deposit or mailed payment). Some people will receive their second Economic Impact Payment by mail, either as a paper check or in the form of a debit card. For people in this group, the IRS urges people to carefully watch their mail for either of these during January. Some people received their first EIP in multiple payments. If you received more than one payment for the first round of EIP, the Get My Payment application will show you only the most recent payment information. I filed jointly with my spouse. Does it matter whose information I use for Get My Payment? (updated December 8, 2020) Either spouse can use Get My Payment by providing their own information for the security questions used to verify their identity. Once verified, the same payment status will be shown for both spouses. I'm not required to file a tax return. Can I still use Get My Payment to check my payment status? (updated January 15, 2021) You can use Get My Payment to check your payment status if the IRS has enough information to verify your identity. It may not be possible to verify your identity if: You didn’t file a tax return You didn’t use the IRS’s Non-Filers tool by Nov. 21, 2020 to register for a payment You receive federal benefits and we don’t have enough information for you to access the application If no information is available for you and you didn’t receive any payments or the full payment amounts you’re eligible for, then you may be eligible to claim the Recovery Rebate Credit on line 30 of your 2020 Form 1040 or Form 1040-SR. I have an Individual Taxpayer Identification Number (ITIN). Can I use Get My Payment? (updated January 15, 2021) Yes, you can access Get My Payment using an ITIN. Payment Status Will Get My Payment show the status of my second Economic Impact Payment? (updated January 15, 2021) Yes, you can check the status of your first and second payments. The status includes the date of the payment and the method (direct deposit or mailed payment). Some people will receive their second Economic Impact Payment by mail, either as a paper check or in the form of a debit card. For people in this group, the IRS urges people to carefully watch their mail for either of these during January. Note: Because the second payments are being issued based on information IRS already has on file, you will not be able to provide new routing or account information and cannot request to receive your payment by EIP Card. Will Get My Payment show me the status of both my first and second Economic Impact Payments? (updated January 15, 2021) Yes, you’ll see the most recent status of both your Economic Impact Payments, and each will be identified accordingly. Some people received their first EIP in multiple payments; Get My Payment will show you only the most recent payment for the first EIP. I received my first Economic Impact Payment on an EIP Card. Will my second payment be sent to that card? (updated January 15, 2021) The form of payment for the second mailed EIP may be different than the first mailed EIP. Some people who received a paper check last time might receive a prepaid debit card this time, and some people who received a prepaid debit card last time may receive a paper check. People not receiving a direct deposit should carefully watch their mail – either for a paper check or an EIP Card. EIP cards are sponsored by the Treasury Department’s Bureau of the Fiscal Service, managed by Money Network Financial, LLC and issued by Treasury’s financial agent, MetaBank®, N.A. The debit cards arrive in a white envelope that prominently displays the U.S. Department of the Treasury seal. The envelope also states “Not a bill or an advertisement. Important information about your Economic Impact Payment.” The EIP Card has the Visa name on the front of the card and the issuing bank name, MetaBank®, N.A. on the back. Information included with the card will explain that this is your EIP. If you receive an EIP Card, visit EIPcard.com for more information. How long will it take for my payment status or payment date to change? (updated January 15, 2021) Updates to your payment status are made no more than once per day, usually overnight. For additional information, see Payment Status Not Available below. What information does Get My Payment display about my Economic Impact Payment? (updated January 15, 2021) Get My Payment will show the status of your second Economic Impact Payment and your most recent first payment. Some people received their first EIP in multiple payments. If you received multiple payments, the application will show only the most recent first EIP. For the second EIP, Get My Payment will display one of the following payment statuses: 1. Payment Status – If you receive this message, a payment has been processed. The status will include your payment date and tell you how your payment was issued – either by direct deposit or mail. 2. Payment Status Not Available – If you receive this message, you were either not eligible, or eligible but we were unable to issue you a second payment. You’ll need to claim any additional amount you may be entitled to on your 2020 tax return as the Recovery Rebate Credit. I expected a direct deposit of my payment. Why are you mailing it to me? (updated January 15, 2021) Your payment may have been sent by mail because the bank rejected the deposit. This could happen because the bank information is invalid or the bank account has been closed. Therefore, the IRS does not have correct account information for you. We’ll mail your payment to the address we have on file for you. Note: You can’t change your bank information already on file with the IRS. No action is needed to contact the IRS as phone assistors won’t be able to change your bank information either. What does it mean when Get My Payment says, "Need More Information"? (updated January 15, 2021) You’re eligible for an Economic Impact Payment, but we don’t have your direct deposit information to send your payment electronically. We’re no longer accepting bank information for the payments. Get My Payment will show the status of your mailed payment, including the date of the payment when available. If you’re not issued a payment, you’ll need to claim the Recovery Rebate Credit if eligible, when you file your 2020 tax return. Missing Payments My payment was mailed but the Post Office was unable to deliver it. What should I do? (updated January 15, 2021) If the post office is unable to deliver your payment, it’ll be returned to the IRS and you’ll need to claim the Recovery Rebate Credit when you file your 2020 return. Make sure to include your current address on your return so the IRS can update their records. My address has changed or is incorrect. What can I do to change or correct it to receive my payment? (updated January 15, 2021) Get My Payment won't allow you to change your address. If your payment can’t be delivered to you for any reason and is returned to the IRS, you’ll need to claim the Recovery Rebate Credit on your 2020 return. Payment Status Not Available Why am I getting "Payment Status Not Available"? (updated January 15, 2021) The Get My Payment application will return "Payment Status Not Available" if: You filed a tax return, but we haven't finished processing your 2019 return You don't usually file a return, and we don’t have enough information to issue you a payment You’re not eligible for a payment We update Get My Payment data once per day, overnight so there’s no need to check more often, please check back for updates. If you didn’t receive the full payment you’re eligible for, then you may be eligible to claim the Recovery Rebate Credit on line 30 of your 2020 tax return Form 1040 or Form 1040-SR. Why can't I get my payment status? (updated January 15, 2021) To use Get My Payment, you must first verify your identity by answering security questions. (See Error Messages/Lockouts for more information if you can't access Get My Payment.) If your answers don’t match our records multiple times, you’ll be locked out of Get My Payment for 24 hours for security reasons. If you can’t verify your identity, you won’t be able to use Get My Payment. The lockout will only release when the 24 hours has passed. Don’t contact the IRS for assistance with a lockout, an IRS assistor is not able to unlock your account. If you can’t get your payment status because you’ve been locked out, you must wait 24 hours and try again. If you verified your identity and received “Payment Status Not Available,” this means we can’t determine your eligibility for a payment right now. Two common reasons for this are that you didn’t file a 2019 tax return (2018 or 2019 for the first payment) or you filed and your return hasn’t been processed yet. Error Messages/Lockouts Get My Payment says, “Please Try Again Later.” Why am I locked out? (updated January 15, 2021) Your account has been locked for 24 hours. This occurred because: Information you entered doesn’t match our records – for security reasons we limit each user to three failed attempts per 24-hour period; or You have already accessed the system the maximum number of times within 24 hours – we limit each user to five logins per day to manage system capacity. The lockout will only release when the 24 hours has passed. Don’t contact the IRS for assistance with a lockout, an IRS assistor is not able to unlock your account. Will Where’s My Refund or View Your Account provide my payment status? (updated January 15, 2021) No. Where’s My Refund and View Your Account will not provide the status of your Economic Impact Payments. Get My Payment is the only option available to get your payment status. If it is not available at the time you access it, you will need to try again later. Why am I receiving an error message when entering my address or tax information? (updated January 15, 2021) If the information you enter to verify your identity doesn’t match our records, you’ll receive an error message. To avoid this: Double-check what the application is requesting. Make sure what you enter is accurate. Try entering your street address in a different way (for example: 123 N Main St instead of 123 North Main St.). Use the U.S. Postal Service’s ZIP Lookup tool to look up the standard version of your address, and enter it into Get My Payment exactly as it appears on file with the Postal Service. Note: If you enter information that doesn’t match our records three times within 24 hours, you’ll be locked out of Get My Payment for security reasons. You’ll be able to access the application again after 24 hours. Don’t contact the IRS for assistance with a lockout, an IRS assistor is not able to unlock your account. Bank Account Information Where did the IRS get my bank information, and what if I need to change it? (updated January 15, 2021) Get My Payment will reflect the bank account information: You provided on your 2019 tax return, You entered on your non-filer registration in 2020, You entered on Get My Payment before Dec. 22, 2020, or a Federal Agency provided to the IRS because you receive benefits from the Social Security Administration, Veteran Affairs, or Railroad Retirement Board. Some recipients may have had their payment directed to the temporary bank account established when their 2019 tax return was filed. The IRS and tax industry partners are taking steps to redirect stimulus payments to the correct account for those affected. The IRS anticipates many additional taxpayers will receive payments following this effort. Your payment information cannot be changed. If you don’t get a payment and you are eligible to receive one, you can claim the Recovery Rebate Credit on your 2020 tax return. My bank account information has changed or was incorrect. Can I update it using the Get My Payment tool? (updated January 15, 2021) Your payment information can’t be changed. If you don’t get a payment and you’re eligible to receive one, you can claim the Recovery Rebate Credit on your 2020 tax return. Some recipients may have had their payment directed to the temporary bank account established when their 2019 tax return was filed. The IRS and tax industry partners are taking steps to redirect stimulus payments to the correct account for those affected. The IRS anticipates many additional taxpayers will receive payments following this effort. What if I don’t recognize the bank information shown? (updated January 15, 2021) Some recipients may have had their payment directed to the temporary bank account established when their 2019 tax return was filed. The IRS and tax industry partners are taking steps to redirect stimulus payments to the correct account for those affected. The IRS anticipates many additional taxpayers will receive payments following this effort. If you receive SSA, RRB, SSI or VA benefits via Direct Express: If your benefits are currently deposited to a Direct Express card, your Economic Impact Payments will also be deposited to that card. The bank information shown in Get My Payment will be a number associated with your Direct Express card and may be a number you don’t recognize.