(last modified: 15JANUARY2021)
RESOLVED: New Practitioner Support account (DECEMBER2020)
- New Practitioner Support users are currently unable to access Patent Center and other eCommerce systems until the next business day from when the account is created. Practitioner Support users who have current sponsorships will not be affected. If the user is unable to access Patent Center the next business day, please contact the EBC at 866-217-9197 or by email at EBC@uspto.gov.
RESOLVED: Customer Number (NOVEMBER2020)
- Users are unable to save a new customer number request due to duplicate registration numbers listed. In order to save the request, select the check box to the right of the registration number for the duplicate registration number and click Remove. Once the duplicate registration number is removed, the request can be saved.
RESOLVED: DOCX APP.TEXT (NOVEMBER2020)
RESOLVED: Receipt history (OCTOBER 2020)
- The Providing quick access to your last 40 submission receipts.
RESOLVED: Attorney docket number not displaying on fee payment page (OCTOBER 2020)
Displaying the attorney document number on the fee payment page
RESOLVED: Missing Patent offices on ADS foreign priority dropdown (OCTOBER 2020)
- Correcting the Patent offices missing from the ADS foreign priority drop down list
RESOLVED: Attorney docket number not displaying on fee payment page (OCTOBER 2020)
- Displaying the attorney document number on the fee payment page
RESOLVED: Missing Patent offices on ADS foreign priority dropdown (OCTOBER 2020)
- Correcting the Patent office’s missing from the ADS foreign priority drop down list
RESOLVED: Conversion problem with multi-part PDF documents created using Ricoh MP 6503 (OCTOBER 2020)
- Documents in the file wrapper appear truncated and rotated incorrectly
- Affected PDF documents: using the document split feature on a multi-part PDF document created with the Ricoh MP 65303 PDF producer (printer/scanner)
RESOLVED: A4 Page Size Warning for PDF documents (SEPTEMBER 2020)
- An incorrect page size warning is displayed for PDF documents with A4 page size: “The page size in the PDF is too large. The pages should be 8.5 x 11 or A4. If this PDF is submitted, the pages will be resized.”
RESOLVED: Training Mode Unavailable (SEPTEMBER 2020)
- Training Mode in Patent Center is currently now working properly.
RESOLVED: ePetition to Accept Delay Payment of Issue Fee (SEPTEMBER 2020)
- This ePetition is still in development at this time
RESOLVED: Corrected Web ADS (SEPTEMBER 2020)
- The Corrected Web ADS Inventors section is not working properly.
RESOLVED: ePetition based on Age (JULY 2020)
- A menu item for ePetition based on Age appears on the top drop down menu and as a submission type on the ePetitions filing types, however this ePetition is still in development at this time.
RESOLVED: Web-based Issue Fee (Web 85B) (JULY 2020)
- Updating the correspondence and maintenance fee address using the web-85b is currently not available.
RESOLVED: Saved Submissions missing Date Saved and Date Created (JULY 2020)
- In-progress submissions that you save do not list the date saved and date created.
RESOLVED: Web ADS unsupported characters (JULY 2020)
- When entering application numbers on the Web ADS - foreign priority section, slashes and periods characters are not accepted. A PDF of the Web ADS is not generated.
RESOLVED: Payment Receipt Print and Save-as buttons are not working (JULY 2020)
- The payment receipt Print and Save as buttons are non-responsive.
RESOLVED: Reel Frame Numbers (MAY 2020)
- Reel frame numbers shown incorrectly