Constituent Success Stories
We are proud to assist our neighbors in Burlington and Ocean Counties and will always do whatever we can to support you and your family’s needs.
Below, we’ve highlighted a few stories about how our team was able to make a difference.
Click here to submit feedback about your experience with our office.
“We are tremendously grateful for the time, and efforts Andy Kim and his team put forth to assist with the paperwork for our adoption in Ukraine. These efforts will reduce the time that a young teen will remain in an orphanage and will soon be in a loving home and safe.”
- Andrea from Moorestown
“I noticed there were no handicap parking spaces at the Mount Holly Post Office. Congressman Kim’s office helped by contacting the USPS and the USPS then installed handicapped parking spaces. This won’t affect me, but it will help others.”
- Our neighbor from Eastampton
“Congressman Andy Kim’s office was able to track the location of my passport, speed up the processing/approval of my passport, and get it mailed to me within three days! Thanks to Congressman Kim and his wonderful team, I am now able to attend to my family matter with peace of mind.”
- Johanna from Lumberton
“Congressman Kim’s office has shown me that kindness and basic humanity still exist. They helped me through this difficult and confusing battle with the utility company. So many times I wanted to shout my gratitude through the roof, I was humbly told Congressman Kim and his team were happy to help in any way! That is something you never hear anymore.”
- Lusia form Toms River
“My wife was in the hospital in Willingboro. She needed to be transferred to Powerback in Moorestown. Aetna was not cooperating. The Congressman’s staff called and within 36 hours, she was transferred to Powerback. Thank you!
- Our neighbor from Edgewater
“Excellent service. I had problems getting Medicare Part B approved. Four trips to the Social Security office did not resolve the issue. After one trip to Andy Kim’s office, the problem was solved within two weeks.”
- Nancy from Medford Lakes
“Early in April 2020, I contacted Social Security to make a change to my benefits. When the changes were made by SS, they inadvertently dropped my Plan B and wiped out all of the history. I called SS and they said it was a mistake and it could take up to 30 days to resolve this issue. I followed up for months with no results. I am 70 years old and have health issues and was quite upset to lose my only medical coverage. I sent a request to Congressman Kim’s office and they quickly contacted Social Security. Due to their intervention, my Plan B coverage was reinstated in about three weeks. I’ve seen my doctors and got my prescriptions filled which is a tremendous relief. I am so grateful for their help.”
- Theresa from Bick
“Thank you so very much; All of the Congressman’s staff is truly kind, caring, and very professional. I am truly grateful to Congressman Kim and his office.”
- Our neighbor from Browns Mills
“After waiting several months for passport renewal, and getting no response from the Passport Office, my husband and I contacted Andy Kim’s office for help. Andy Kim’s office took our information, checked the status of our passports and kept in touch with at least 3 phone calls. Within a week and a half, we both received our passports, and I am sure that Congressman Kim’s office helped expedite the process. Thank you, Andy, you really do help your constituents and we really do appreciate all the work you do on our behalf.”
- Lynne from Barnegat
“Turning 65, I discovered a disconnect between several federal agencies as I attempted to complete the mandatory Medicare sign-up. Social Security, Health and Human Services, and the Department of Defense were not working together to resolve my issues. Congressman Kim’s office was able to get a response from the various agencies, and I finally got my application submitted and approved. Their advocacy was outstanding.”
- Victoria from Browns Mills
“I am the Chief of Mount Laurel Township EMS, and I receive the Coronavirus Weekly Update on a regular basis. I want to thank Congressman Kim for all the work he’s done for our region.” - John, the Chief of Mount Laurel Township EMS and newsletter subscriber.
“We thank Congressman Andy Kim and his office, who worked tirelessly the last 8 months to push and get FDA to take action.” - David Kahan, co-founder of Omni Distributors.
“Congressman Kim’s Office was overwhelmingly helpful. My problem was taken care of so quickly and efficiently, I was astonished. I can’t say enough good things.”
- Moses from Mt. Laurel
“My experience with Congressman Kim’s office has been nothing but timely, responsive, reliable, and satisfying. I thank you for all you have done and will continue to do.”
- Donald from Hainesport
“Having a six-week baby and two additional children under 5 was creating a financial burden for us. With job offers in hand, my husband and I both could financially stabailize ourselves, but could not do so due to lack of work permits. We approached Andy Kim’s office to follow up with USCIS. The Congressman’s staff was able to promptly follow up and we will now be able to start our news jobs and give a better future to our children. Thank you representatives from Andy Kim’s office. You really helped us more than we can thank you for.”
- Our neighbor from Florence
“Feeling I was at a dead end, I contacted Congressman Kim’s office on a Tuesday, the next day I was contacted by their team! I explained my situation, and they sent me forms and I provided the information I had. By Saturday morning, I checked my Social Security and Medicare information online. To my amazement, it appeared this all was resolved! I cannot express how grateful I am to Congressman Kim’s team and how he was able to assist me. I definitely could not do this on my own!”
- Linda from Delran
“After being advised to seek Congressman Kim’s help, we called his office and I spoke with his staff who was very helpful and promised to make my needs a priority. After a meeting with Congressman Kim, who took the time to sit down with me one-on-one to discuss my situation, he promised his staff would continue the dialogue with the VA. The next business day I was notified by the Seniors Veterans Council, and my situation was resolved! I do wish to thank Congressman Kim for the time he spent with me on a very busy day.”
- Our neighbor from Southampton
“Thanks to the efforts of Rep. Kim and his staff a very large burden has been removed from my life in a dispute with the VA. That burden threatened to cause me to lose my home and more. The staff listened and followed through obtaining a result that removed all pressure from me as a veteran dealing with PTSD.”
- Chris from Beachwood
“My wife and I were having great difficulty getting a withdrawal from Social Security and back payments owed to us. We were in a Social Security ‘Black Hole.’ Congressman KIm’s staff worked along with us for almost 6 months until we finally received the results and back payments that were owed to us. Without their assistance, I am sure we could not have resolved our issues with Social Security by ourselves.”
- Marc from Marlton
“I couldn’t have done it by myself. Congressman Kim’s team saved me from being homeless after living in my apartment for 15 years. I thank God that the COngressman’s team is not leaving me but instead wants to keep in touch to make sure I’m stable with Section 8 and my current housing situation.”
- Our neighbor from Lumberton
“With much gratitude and appreciation, I want to commend Congressman Andy Kim for giving me a new lease on life! I am a former Marine and had my right leg amputated above the knee. For nearly a year, the VA kept me believing the prosthetic lab was busy working on a state-of-the-art leg for me. Much to my dismay, I learned that much of the staff had resigned from the VA and the individual in charge denied my having that leg as he felt I was an ‘unsuitable’ candidate. Congressman Kim was able to break through the bureaucratic red tape, and I am now walking better than I have been since the operation. The Congressman really cares for veterans, and I want everyone to know it!
- March in Toms River
“Congressman Kim’s office was an integral part in assisting me with obtaining my EIDL/Disaster loan! Within 48 hours of contacting the Congressman’s office, the SBA high-priority team reached out. They expedited my application, and I was funded within ten days of requesting assistance from the Congressman’s office.
- A business owner in Mt. Laurel
“Congressman Kim’s staff realized that I was not a number but a person that desperately needed their help to get my issue resolved. With lots of patience and persistence, they were able to get a resolution for me.”
- Xaviera from Willingboro