Constituent Casework Stories

The office of Rep. Wild is proud to help constituents with casework requests, and assist constituents in requests to federal agencies, getting money back from the IRS, or planning a trip to Washington D.C. For more information about constituent services and how Rep. Wild’s office can help, please visit https://wild.house.gov/services.


Testimonials

 

Small Business Assistance:

"Dear Congresswoman Wild, Thank you very much for your assistance. Your office has been most helpful to me and my small business during this crisis. Without your involvement I doubt our loan application with the SBA's EIDL program would have been successful. Indeed, after much delay and anxiety, our program has been approved! ... I wish to reiterate once again my deepest gratitude to you during this time of crisis.” - John from Northampton 

 

Social Security:

“Thank you from the bottom of my heart. My grandson finally received and was finally acknowledged by the SSA for his documents. In his letter it stated his actual social security card would be forthcoming in approximately 2 weeks. Thank you again, we appreciate all you do.” - Anne

 

Passports:

“I received my passport in the mail today and wanted to thank you again because I feel like if it was not for your office reaching out on my behalf I would not have it today. I just want you to know that you have mine and my family’s vote 100%! Thank you again from the bottom of my heart!”  - Victoria in Easton 

 

"Thank you so much. This was my first experience like this and I have to say I was very impressed with everyone's patience with me and ability to handle the situation quickly. I will certainly not forget this.” - Timothy 

 

“My Dad was stuck in India due to his Green Card Expiration and even after his stroke and brain surgery, I had to go to India. My Dad was able to come back to the USA only when your office had approached the New Delhi India office and above all the consulate office was waiting for me and my Dad the day we had a visa appointment.” - Ravi in Breinigsville 

 

Military Benefits/Veterans: 

"Thank you for your efforts. I have received my first deposit in the new amount and I am good with it." - Joanne 

 

"Dear Congresswoman Susan Wild, Thank you for your efforts and follow through to help my mother, who received her correct Veterans Assistance. No Veteran/Veteran’s Spouse should be denied what is due. My father would want me to thank you very much. Thank you. I tried very hard to make sense of the VA’s process and asked my questions over and over. Without your help I feel that my mother would have lost out financially. She turned 95 in May. I wish you could meet her. On her behalf I say thank you for caring so much. We are grateful to your office for support in obtaining the outcome." -Barb and Ann

 

IRS:

“A few weeks ago I contacted you because I had not received my husband's and my 2019 federal income refund. I am happy - and relieved - to have just received that refund, and I am certain it was because of your efforts on our behalf. I appreciate greatly whatever you did to accomplish this so quickly. We are 91 and 88 years old, and the assistance you gave has certainly made life easier for us.” - Shirley 

 

“Yesterday we got our new card. Thank you very much. We are using it to buy groceries. We are letting friends and family know how responsive you were and that will be getting our vote in November.” - Lona

 

Department of Education:

“I want to sincerely thank you so much for taking the time to assist me with the Department of Education and the Public Service Loan Forgiveness program. My qualifying payment count had gotten off somehow and for three years I had been submitting review requests and calling to ask for a status update with no resolution. With your help, it is now back on track! With such a huge amount of student debt and working in non-profit jobs, I have been so worried about this and now I can breathe a sigh of relief. Thank you so much for helping me!” - Stephanie 

 

Survivor Benefits:

“Thank you so much for your assistance in getting my annuity.  I felt so lost in the system.” - Kathleen 

 

U.S. Citizenship and Immigration Services (USCIS)

“My interview/ oath process has been completed and now I have received my citizenship certificate. I'm really thankful to you and your office( all members of the staff ) who nicely and politely communicated with me in this regard.” - Sayyed

 

 

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