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Agency or Benefits Help

As you may know, I am retiring at the end of the 117th Congress, effective January 3, 2023. Due to the long timeline of receiving responses from certain federal agencies, I cannot guarantee that my office will receive a timely response before the end of my congressional term. Because of this, I will no longer be accepting requests for assistance with Social Security Disability, the Internal Revenue Service, the Small Business Association, VISAs, or Immigration. I urge you to contact my Senate colleagues for timely assistance with these federal agencies. You can contact Senator Ron Wyden here and Senator Jeff Merkley here.

My staff and I can often answer basic questions by phone. I also urge you to check this site and its regular updates to find basic information.

If you need more than a simple answer, I can do a better job if you provide all the information I need to get started when you first contact me. Social Security numbers, case numbers, complaint numbers, or file numbers are almost always required by agencies before they can retrieve information. Your current mailing address and phone number make it easier for me to keep in touch. I will need to know the who, what, when, where, and why of your situation. When you have a lot of information to share, a letter will be your surest way to ask for help.

Please note, to protect confidential information, many agencies require requests for help to be in writing and to be signed before they can give me or my staff any information protected by federal privacy laws.

Reach me through any of my offices.

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What are these options?
This is to help the constituents that are hard of hearing or use a video phone alert us to that fact so we can use the proper technology when we need to call them. The default option “Voice” is a normal audible telephone.

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