Utility Resources
Southern California Edison
SoCal Edison is suspending service disconnections for nonpayment. Find more information here.
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If you have recently lost your job due to COVID-19 or if your current income has decreased, you may be eligible for a SCE utility rate reduction through the CARE or FERA programs. Find out how to apply here.
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Southern California Edison is offering increased Energy Assistance Fund (EAF) amounts for customers impacted by COVID-19. Learn more here.
Southern California Gas
SoCal Gas is suspending service disconnections until further notice. This means no customer will have their natural gas turned off due to non-payment. Find more information here.
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If you have recently lost your job due to COVID-19 or if your current income has decreased, you may be eligible for a SoCal Gas utility rate reduction through the CARE or FERA programs. Find out how to apply here.
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The Gas Assistance Fund is a one-time grant to help SoCal Gas customers pay their gas bill. Find more information here.
City-Specific Utilities
City of Pomona
City of Chino
City of Ontario
City of Montclair
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Monte Vista Water District has temporarily suspended disconnections of water service due to non-payment and late/shut-off fees in accordance with Governor Newsom’s Executive Order N-28-20, which was issued on March 16, 2020.
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The following bill payment options are available to customers:
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Over the phone: 855.288.5242
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Online: www.mvwd.org
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By mail: P.O. Box 50000, Ontario, CA 91761
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Dropbox outside of main office, located at 10575 Central Ave., Montclair CA 91763
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City of Fontana
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Until further notice, disconnection of service for non-payment is suspended for customers unable to make utility payments.
Cucamonga Valley Water District
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While CVWD’s office remains closed to walk-in customers due to COVID-19, District services are still available by phone at 909-987-2591 or online at CVWDwater.com.
City of Rialto
Internet and Data Providers
Charter-Spectrum announced it will offer free access to broadband and Wi-Fi services to households with students who do not already have the services. To enroll in the service you can call 1-844-488-8395.
Sprint announced that it'll offer unlimited data for 60 days. The arrangement will kick in by March 19, and Sprint will also provide customers with an extra 20GB of mobile hotspot data per month for the same time period. The carrier is also waiving late fees and won't terminate services if customers are unable to pay their bill due to the impacts of the coronavirus. 1-888-211-4727.
Verizon said it will waive overage charge and late fees for all customers and add 15GB of high-speed data to all consumer and business plans. Verizon also pointed out its home broadband plans, including 5G Home and Fios, already come with unlimited data. 1-800-922-0204.
Comcast has increased the speeds of its Internet Essentials plan aimed at low-income earners as of March 16, Dana Strong, president of Comcast Cable consumer services, said in a blog post Thursday. They also offer internet data to qualifying limited income households for $10 a month. 1-800-XFINITY.
AT&T is waiving fees for going over data caps, adding that many of its internet customers already have unlimited data. Access from AT&T will continue to offer internet data to qualifying limited income households for $10 a month. AT&T will provide access to unlimited data to all home internet users. 1-800-288-2020
T-Mobile announced Friday that it would be providing unlimited data on all mobile plans for the next 60 days. This includes T-Mobile and Metro customers. It will also be providing an additional 20GB of its mobile hotspot service for the next 60 days and is offering free international calls to any Level 3-impacted nations worldwide. 1-877-453-1304.