COVID-19 updates
We are committed to protecting the health and safety of our members during the COVID-19 pandemic. To stay informed about the latest program updates, limitations to in-person contacts, general COVID-19 resources, and more, please go to the COVID-19: ForwardHealth Program Updates for You and Your Family webpage.
Supplemental Security Income (SSI)-Related Medicaid provides health care coverage for adults age 65 or older or for people determined blind or disabled by the Disability Determination Bureau. SSI-Related Medicaid is typically thought of as “Medicaid.”
Wisconsin has many different types of Medicaid programs. The program you may be eligible for depends on your income, assets, and the type of care you need.
Contact information
- If you have questions about applying for SSI-Related Medicaid or about your case, contact your income maintenance or tribal agency
- If you have questions about your health care benefits or need help finding a doctor, call ForwardHealth Member Services at 800-362-3002, Monday through Friday, from 8 a.m. to 6 p.m.
- If you have questions about long-term care options, contact your local aging and disability resource center (ADRC).
Other information
Be aware of scams
If you are getting health care benefits, the Wisconsin Department of Health Services (DHS) will not call or text you seeking personal or financial information. If you are getting FoodShare benefits, your agency will call you to complete a FoodShare interview and may ask you to verify certain information to ensure they are talking with the correct person. If you are unsure of who you are talking to, hang up, and call your agency or ForwardHealth Member Services at 800-362-3002.
The Federal Trade Commission (FTC), the nation's consumer protection agency, advises consumers not to give out personal or financial information to people you do not know through phone calls, text messages, emails, or knocks on your door. Scam artists want your information to commit identity theft, charge your existing credit cards, debit your checking account, open a new credit card, checking, or savings account, write fraudulent checks, or take out loans in your name.
To file a complaint with the FTC, go to their website, or call 1-877-FTC-HELP. If you think your identity has been stolen, report it on the FTC’s website, or call 1-877-ID-THEFT.
In addition, you should only use the ACCESS website to apply for and manage your benefits and the MyACCESS mobile app to check your benefits, get reminders, update your address, submit documents, and view your digital ForwardHealth or SeniorCare cards. If you are getting FoodShare benefits, you can view information about your FoodShare account using the ebtEDGE mobile app.
Equal opportunities information
You have the right to be treated fairly and equally.
