Telephone Bomb Threat Checklist
INSTRUCTIONS: Be Calm. Be
Courteous. Listen. Do Not Interrupt the Caller.
YOUR NAME:_______________________ TIME:_____________
DATE:_____________
CALLER'S IDENTITY
Male___ Female___ Adult___ Juvenile___
APPROXIMATE AGE:____ YEARS
ORIGIN OF CALL
Local_____ Long Distance_____
Telephone Booth_____
| VOICE CHARACTERISTICS | SPEECH | LANGUAGE | |||
| ___ Loud | ___ Soft | ___ Fast | ___ Slow | ___ Excellent | ___ Good |
| ___ High Pitch | ___ Deep | ___ Distinct | ___ Distorted | ___ Fair | ___ Poor |
| ___ Raspy | ___ Pleasant | ___ Stutter | ___ Nasal | ___ Foul | _______ Other |
| ___ Intoxicated | _______ Other | ___ Slurred | _______ Other | ||
ACCENT |
MANNER |
BACKGROUND NOISES |
|||
___ Local |
___ Not Local |
___ Calm |
___ Angry |
Factory ___ Machines |
Street ___ Traffic |
| ___ Foreign | ___ Region | ___ Rational | ___ Irrational | ___ Music | ___ Quiet |
___ Race |
___ Coherent |
___ Incoherent |
Office ___ Machines |
Party ___ Atmosphere |
|
| ___ Deliberate | ___ Emotional | ___ Animals | ___ Voices | ||
| ___ Righteous | ___ Laughing | ___ Trains | ___ Airplanes | ||
BOMB FACTS
Pretend Difficulty
Hearing - Keep Caller Talking - If Caller Seems Agreeable To Further Conservations, Ask
Questions Like:
When will it go off? Certain Hour__________________ Time Remaining
____________________
Where is it located? Building_____________________
Area_____________________________
What kind of bomb?______________________________________________________________
How do you know so much about the bomb?____________________________________________
What is your name and address?_____________________________________________________
If building is occupied, inform caller that detonation could cause injury or death.
Did caller appear familiar with plant or building (by his/her description of the
bomb location?) Write out the message in its entirety and any other comments on a separate
sheet of paper and attach to this checklist. Notify your supervisor immediately.
At headquarters, activate malicious caller trace.
To activate malicious call hold on a phone with a single line do the following:
If you have a "link" button then you should press link, dial 11, lay the phone down and go to another phone and dial 166.
If your phone does not have a "link" button you should flash your switchhook, dial 11, lay the phone down and go to another phone and dial 166.
To activate malicious call hold on a multi-line phone do the following:
Press the CNF3
button, dial 11, place that line on hold, select another line and dial 166 or
lay the phone down and go to another phone and dial 166.