Appendix D: User Task Matrix

 
General Public: Alaska Native Patients General Public: Navajo Students Inter-
mediary:
Decision-
makers/
Influentials
Inter-
mediary:

Field Nurses
Inter-
mediary:

Health Educators
Inter-
mediary:

Nonprofit Executives
Inter-
mediary:

Researcher
Inter-
mediary:

Traditional Healers
Inter-
mediary:

Urban Leader
Total Average
Tasks
                     
Find information on traditional/
holistic healing practice and methods
3 3 3 3 3 3 3 3 3 27 3.00
Look up information about herbs
3 3 3 3 3 3 3 3 3 27 3.00
Find updates on recent health news (daily)
3 3 3 3 3 3 3 3 3 27 3.00
Learn how diabetes affects people
3 3 3 3 3 3 3 3 3 27 3.00
Find information on alternative nutrition
3 3 3 3 3 3 3 3 3 27 3.00
Find strategies for mental/spiritual wellness
3 2 3 3 3 3 3 3 3 26 2.89
Gather information on exercise
3 3 3 3 2 3 3 3 3 26 2.89
Determine risks
3 3 2 3 3 3 3 3 3 26 2.89
Compare traditional ways to Western biomedicine
3 2 3 3 3 3 3 3 3 26 2.89
Find user-friendly summaries of studies
2 2 3 3 3 3 3 3 3 25 2.78
Gather information on drugs
3 3 3 3 3 2 2 3 3 25 2.78
Find studies on successful treatment
3 2 3 3 3 2 3 3 3 25 2.78
Find explanations of medical terms in layman's words
3 3 2 3 3 2 2 3 3 24 2.67
Read about new developments in cancer
3 3 2 3 2 2 3 3 3 24 2.67
Find ways to lose weight
3 3 2 3 3 2 2 3 3 24 2.67
Look for contacts
2 2 3 3 3 3 3 2 3 24 2.67
Gather information on alcoholism
3 3 3 3 3 2 1 3 3 24 2.67
Discover how Native people deal with domestic violence
3 3 3 3 3 1 3 2 3 24 2.67
Find information on preventing alcohol-related injury
3 3 3 3 3 1 3 2 3 24 2.67
See successful programs for using traditional ways
2 2 3 3 3 3 3 3 2 24 2.67
Find information on viruses
1 1 3 3 3 3 3 3 3 23 2.56
Differentiate good health information from quackery or biased sources
3 3 3 3 3 1 1 3 3 23 2.56
Find health statistics
1 2 3 3 3 3 3 2 3 23 2.56
Find information on hepatitis (especially hepatitis C)
3 3 2 3 3 0 3 3 3 23 2.56
Email information to family or friend
2 3 3 3 3 3 3 0 3 23 2.56
Learn more about depression
3 3 3 3 3 1 1 3 3 23 2.56
Find information on immunizations
1 1 3 3 3 3 3 3 3 23 2.56
Differentiate among patient health choices
3 2 3 3 3 1 1 3 3 22 2.44
Gather information on smoking
3 3 3 3 3 1 2 2 2 22 2.44
Find explanations of medical terms in layman's words
3 3 1 3 3 2 1 3 3 22 2.44
Look up information on HIV/AIDS
3 3 1 3 3 1 2 3 3 22 2.44
Find information on cardiovascular disease
3 3 1 3 3 1 2 3 3 22 2.44
Find information on fetal alcohol syndrome
3 3 1 3 3 1 2 3 3 22 2.44
Find information on sexual abuse
3 3 1 3 3 1 2 3 3 22 2.44
Find new studies (What's New)
1 1 3 3 3 2 3 3 3 22 2.44
Find tribe-specific information
3 3 3 3 3 3 2 1 1 22 2.44
Learn strategies for diet and exercise
3 3 2 3 3 1 1 2 3 21 2.33
Find information on cancer
3 3 1 2 2 2 2 3 3 21 2.33
Print patient education information
3 2 3 3 3 1 1 2 3 21 2.33
Relate information to specific region
2 2 3 2 2 3 3 2 2 21 2.33
Find out current guidelines at CDC
0 0 3 3 3 3 3 2 3 20 2.22
Learn more about Medicare and Medicaid
3 2 3 3 3 1 0 2 3 20 2.22
Find information on methamphetamine
2 2 1 3 3 1 2 3 3 20 2.22
Differentiate among insurance policies
3 1 3 3 3 0 2 2 3 20 2.22
Find information on STDs
3 3 1 3 3 1 1 2 3 20 2.22
Learn more about hypertension
3 2 1 3 3 2 1 2 3 20 2.22
Get information on communicable diseases
2 3 3 3 3 1 1 2 2 20 2.22
Discover how Native people deal with homicide
1 1 3 3 3 1 3 2 3 20 2.22
Look up information on asthma
3 2 1 3 3 3 1 2 2 20 2.22
Relate health concerns to environment
2 2 2 2 2 3 3 2 2 20 2.22
Provide context to current health policy with historical information
2 2 3 2 2 2 3 1 3 20 2.22
Identify plants used in traditional healing
3 2 3 3 3 0 3 0 2 19 2.11
Explore relationship of spirituality
2 1 3 2 2 2 2 3 2 19 2.11
Look for comparative information between self-government and direct-service tribes
1 1 3 2 2 2 3 2 3 19 2.11
Find general information about Indian culture
1 1 2 3 3 3 3 0 3 19 2.11
Look up diagnoses
3 2 1 2 2 1 1 3 3 18 2.00
Compare symptoms to diseases
3 2 1 2 2 1 1 3 3 18 2.00
Learn more about TB
2 2 2 3 3 1 1 2 2 18 2.00
Find fitness programs
3 3 1 3 3 2 0 0 3 18 2.00
Look for data sorted by community
0 2 3 2 2 3 3 0 3 18 2.00
Find information about epidemiological data
0 0 3 2 2 3 3 2 3 18 2.00
Read stories of healing
2 2 2 2 2 2 2 2 2 18 2.00
Explore legislation being considered in Congress
0 1 3 2 2 3 3 1 3 18 2.00
Find information on eye care
2 2 1 3 3 1 1 2 2 17 1.89
Send resource link to staff members and constituents
0 0 3 2 3 3 3 0 3 17 1.89
Find healthful recipes
3 2 3 3 3 0 0 0 3 17 1.89
Find funding
0 0 3 1 2 3 3 2 3 17 1.89
Email information about alternative care
2 2 3 2 3 0 1 1 3 17 1.89
Differentiate among different tribes (cultural differences)
1 0 2 3 3 3 3 1 1 17 1.89
Download a calorie counter
3 3 0 2 3 1 1 0 3 16 1.78
Find information on urinary tract Infections
2 3 0 3 2 1 1 2 2 16 1.78
Find information on divorce
2 2 0 3 3 1 1 2 2 16 1.78
Download curriculum
0 0 3 3 3 2 2 0 2 15 1.67
Locate information on health screening locations
3 3 2 2 2 2 1 0 0 15 1.67
Find information on first aid
3 3 0 2 2 0 0 1 3 14 1.56
Educate people about hygiene
0 0 1 3 3 3 0 1 3 14 1.56
Compile lists of health do's and don'ts
0 0 3 0 3 3 3 0 2 14 1.56
Get Alaska-specific information
3 0 1.5 1.5 1.5 1.5 1.5 1.5 1.5 14 1.50
Build customized information pages (relate information specifically to own needs)
3 3 0 1 1 2 0 0 3 13 1.44
Get information about fevers
1 1 0 3 3 1 1 2 1 13 1.44
Learn about health by reading others' stories
3 2 1 0 2 0 0 2 3 13 1.44
Locate hospitals
3 2 1 1 1 0 0 1 3 12 1.33
Discover high risks for surgery
3 1 0 1 1 0 0 2 3 11 1.22
Cross reference what other countries are doing
0 0 3 2 2 2 2 0 0 11 1.22
Look up information about how babies develop
2 3 0 1 1 0 0 1 2 10 1.11
Find information about birth
2 3 0 1 1 0 0 1 2 10 1.11
Read about benefits of massage
1 1 1 1 2 1 1 1 1 10 1.11
Download illustrations to use in teaching
0 0 3 1 3 1 1 0 1 10 1.11
Get images of skin problems
0 0 2 2 3 1 1 0 1 10 1.11
Compare cultural practices in other ethnic groups
0 0 2 1 1 1 0 3 0 8 0.89
Chat with health professionals
3 2 0 0 0 0 0 0 3 8 0.89
Chat with support groups
3 2 0 0 0 0 0 0 3 8 0.89
Cross reference healing information with anthropological information
0 0 3 2 2 0 0 0 0 7 0.78
Take interactive tests of health knowledge
1 2 0 0 3 0 0 0 0 6 0.67
Find information on sports medicine
1 3 0 0 1 0 0 0 0 5 0.56
Identify schools for nursing
0 3 0 1 0 0 0 0 0 4 0.44
Research childbirth practices
0 0 1 1 1 0 0 1 0 4 0.44
Buy medical� instruments
0 0 1 2 0 0 1 0 0 4 0.44
Explore hormone replacement therapy data � qualify studies
0 0 1 2 0 0 0 0 0 3 0.33
Buy health-related products such as vitamins
1 0 0 0 0 2 0 0 0 3 0.33

 

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